What are the responsibilities and job description for the Remote Bilingual Reservation Agent (Spanish and English) | WFH position at Get It - Hospitality?
Bilingual Reservation Agent (Spanish and English) - Remote | WFH
Join Our Dynamic Team and Create Lasting Impact!
We are a prominent leader in the reservation systems and park management sector, dedicated to delivering exceptional recreational experiences through our advanced reservation system and outstanding call center services. Trusted by over 700 government-operated parks, campgrounds, harbors, and marinas across North America, our mission is to connect individuals with unforgettable outdoor experiences.
Who We Are Seeking
Are you an enthusiastic, professional individual with a passion for customer service? Do you thrive in helping others while utilizing technology and sharing the love of the outdoors? If this describes you, we encourage you to apply!
Role Overview
We are currently searching for motivated and friendly candidates with customer service expertise to join our inbound call center team. This exciting opportunity involves assisting campers in making reservations and providing excellent support for their visits to our scenic state parks.
Key Responsibilities
We offer a thorough, paid training program designed to help you acclimate to our software and customer service approach, paving the way for potential career advancement within our organization.
Company Culture And Values
Our company champions diversity and inclusion, fostering an environment where every employee feels valued and empowered. We emphasize respect, collaboration, and belonging, ensuring a supportive workplace culture.
Compensation And Benefits
Become part of an organization that values service and teamwork while creating enriching experiences for campers in our beautiful state parks.
Employment Type: Full-Time
Join Our Dynamic Team and Create Lasting Impact!
We are a prominent leader in the reservation systems and park management sector, dedicated to delivering exceptional recreational experiences through our advanced reservation system and outstanding call center services. Trusted by over 700 government-operated parks, campgrounds, harbors, and marinas across North America, our mission is to connect individuals with unforgettable outdoor experiences.
Who We Are Seeking
Are you an enthusiastic, professional individual with a passion for customer service? Do you thrive in helping others while utilizing technology and sharing the love of the outdoors? If this describes you, we encourage you to apply!
Role Overview
We are currently searching for motivated and friendly candidates with customer service expertise to join our inbound call center team. This exciting opportunity involves assisting campers in making reservations and providing excellent support for their visits to our scenic state parks.
Key Responsibilities
- Provide exceptional customer service by assisting clients with reservations and inquiries.
- Engage with customers in a positive and professional manner.
- Participate in comprehensive training to familiarize yourself with our software and service standards.
- Proficiency in both Spanish and English.
- A minimum of one year of customer service experience; call center experience is advantageous but not mandatory.
- Strong computer skills and the ability to quickly learn new software applications.
- Enthusiasm for camping and helping others plan their outdoor adventures.
- A cheerful and engaging personality.
- Excellent communication abilities.
- Aptitude for teamwork in a collaborative environment.
We offer a thorough, paid training program designed to help you acclimate to our software and customer service approach, paving the way for potential career advancement within our organization.
Company Culture And Values
Our company champions diversity and inclusion, fostering an environment where every employee feels valued and empowered. We emphasize respect, collaboration, and belonging, ensuring a supportive workplace culture.
Compensation And Benefits
- Competitive starting pay at $16.75 per hour.
- Opportunities for flexible scheduling, ranging from 10 to 30 hours per week based on availability.
- Enjoy free camping as part of our comprehensive benefits package.
- Orientation Date: February 27th, 2025 (9:00 am - 2:00 pm CT, remote)
- Start Date: March 3rd, 2025, with training sessions scheduled Monday through Friday, 8:00 am - 4:00 pm CT for the first two weeks.
- Office Location: Kenosha, WI
- Candidates will be required to complete a Spanish bilingual language assessment prior to starting their role, with scheduling confirmed ahead of orientation.
Become part of an organization that values service and teamwork while creating enriching experiences for campers in our beautiful state parks.
Employment Type: Full-Time
Salary : $17
