What are the responsibilities and job description for the Remote Itinerary Consultant | WFH position at Get It - Hospitality?
Join our dynamic team, dedicated to curating exceptional travel experiences tailored to our clients’ needs. We are on the lookout for a meticulous Itinerary Consultant who thrives in a customer-centric environment and possesses a strong passion for creating memorable journeys. If you have a talent for detail and enjoy delivering outstanding service, we encourage you to consider this opportunity.
Job Overview
As an Itinerary Consultant, your primary responsibility will be to manage travel bookings with utmost accuracy and care. You will engage directly with clients, assisting them in their travel plans while ensuring their expectations are exceeded at every step. This role is perfect for organized individuals who excel in a fast-paced setting and prioritize client satisfaction.
Key Responsibilities
We are committed to fostering professional development, offering paths for personal advancement within our organization, and enabling you to enhance your skills in a rewarding industry.
Company Culture And Values
We pride ourselves on our supportive team culture where every member is valued. Our focus on exceptional customer service is matched by our commitment to a positive and inclusive workplace, ensuring that all team members can thrive.
Compensation And Benefits
Employment Type: Full-Time
Job Overview
As an Itinerary Consultant, your primary responsibility will be to manage travel bookings with utmost accuracy and care. You will engage directly with clients, assisting them in their travel plans while ensuring their expectations are exceeded at every step. This role is perfect for organized individuals who excel in a fast-paced setting and prioritize client satisfaction.
Key Responsibilities
- Coordinate bookings for flights, lodging, car rentals, and other travel-related services.
- Assist clients with itinerary modifications, cancellations, and rebookings as necessary.
- Liaise with suppliers and vendors to ensure timely and precise reservations.
- Maintain high standards of customer service and develop strong relationships with clients.
- Oversee booking details, invoices, and payment processes.
- Collaborate with the team to guarantee client satisfaction throughout their travel experience.
- Prior experience in booking, reservations, or customer service roles is essential.
- Exceptional attention to detail and strong organizational skills.
- Excellent written and verbal communication abilities.
- Capability to manage high-pressure scenarios with professionalism.
- Familiarity with booking software and management systems is a plus.
- A high school diploma or equivalent is required.
- Demonstrable experience in booking or customer service roles.
We are committed to fostering professional development, offering paths for personal advancement within our organization, and enabling you to enhance your skills in a rewarding industry.
Company Culture And Values
We pride ourselves on our supportive team culture where every member is valued. Our focus on exceptional customer service is matched by our commitment to a positive and inclusive workplace, ensuring that all team members can thrive.
Compensation And Benefits
- Enjoy the flexibility of a remote work environment.
- Competitive salary based on experience, along with service-related benefits.
Employment Type: Full-Time
