Remote Senior Key Account Manager | WFH

Job Overview

We are seeking a highly skilled Senior Key Account Manager to spearhead the management and expansion of a portfolio that includes prestigious US-based and global brand accounts, notably Fortune 500 clientele. This position is integral for fostering enduring relationships as a trusted advisor, enhancing revenue streams, and formulating tailored strategies to meet the unique needs of our clients. The successful candidate will adopt a proactive stance in identifying growth opportunities, addressing challenges, and ensuring superior client satisfaction. In addition, you will collaborate with cross-functional teams and play a pivotal role in mentoring junior Account Managers, thereby contributing to the overall success of our Global Brands team within a dynamic and fast-paced environment.

Key Responsibilities

• Cultivate and sustain robust client relationships with key stakeholders across accounts.
• Strategically protect existing revenue streams while identifying and pursuing new growth opportunities within current accounts.
• Skillfully negotiate and finalize complex deals, consistently meeting and exceeding quarterly and annual revenue objectives.
• Design and implement comprehensive account plans, detailing key objectives, strategies, and tactical initiatives for each account.
• Serve as a trusted advisor, delivering expert insights on market research best practices and our innovative solutions.
• Actively identify and address client needs and concerns, ensuring high levels of client satisfaction and retention.
• Collaborate seamlessly with the Customer Success Team to guarantee effective project execution and client satisfaction.
• Provide mentorship and coaching to junior Account Managers, sharing best practices and aiding in their professional development.
• Remain informed about market trends, competitive dynamics, and client requirements.
• Participate in occasional travel for client visits and office meetings in New Orleans.
  
  

Required Skills

• A minimum of 5 years of experience in account management, sales, or client services within the market research or research technology sectors.
• Demonstrated history of surpassing revenue targets and fostering strong client relationships.
• Proficiency in managing complex accounts and negotiating contracts effectively.
• Exceptional communication, presentation, and interpersonal skills.
• Strong analytical capabilities and problem-solving proficiency.
• Ability to operate independently while also functioning effectively within a team environment.
• Familiarity with CRM systems.
  
  

Qualifications

• Bachelor's degree in business, marketing, or a related discipline is required.
  
  

Career Growth Opportunities

This role offers a remarkable prospect for professional advancement, allowing you to mentor junior Account Managers while also enhancing your own skills within a prominent global platform.

Company Culture And Values

We pride ourselves on fostering a collaborative workspace where teamwork and positive engagement are fundamental. Our focus on innovation encourages the translation of ideas into impactful solutions while embracing diversity, equity, and inclusion in all facets of our operations.

Compensation And Benefits

• The anticipated salary range for this position is \(120,000 to \)150,000 annually, with an on-target commission ranging from \(60,000 to \)75,000.
• Additional benefits include comprehensive Medical, Dental, and Vision insurance options, a 401K plan with company matching, generous Paid Time Off (PTO), unlimited sick leave, remote work flexibility, and paid maternity and paternity leave.
  
  

Employment Type: Full-Time