What are the responsibilities and job description for the Representative Customer Service position at Get It - Hospitality?
Job Title: Customer Service Representative
Job Overview
We invite you to join our esteemed team as a Customer Service Representative at our picturesque marina office. In this full-time role, you will be an essential point of contact for our valued customers, ensuring they receive unparalleled service and support throughout their experiences.
Key Responsibilities
We are committed to fostering the professional development of our employees, providing ample opportunities for skill enhancement and career advancement within our organization.
Company Culture And Values
At our marina, we pride ourselves on a collaborative and positive work culture that values exceptional customer service and teamwork, creating a supportive atmosphere for our staff.
Compensation And Benefits
Employment Type: Full-Time
Job Overview
We invite you to join our esteemed team as a Customer Service Representative at our picturesque marina office. In this full-time role, you will be an essential point of contact for our valued customers, ensuring they receive unparalleled service and support throughout their experiences.
Key Responsibilities
- Act as the primary liaison for customers, addressing inquiries and providing assistance with a courteous and professional approach.
- Efficiently input and oversee customer data within our Boat Cloud System, QuickBooks, and other administrative processes to ensure accurate documentation.
- Aid in the seamless operations of the marina by promoting and implementing safe and effective practices.
- Collaborate with colleagues to foster a constructive and harmonious work environment.
- Exceptional customer service and communication skills.
- Competent in performing general administrative tasks, including proficiency in Microsoft Office, along with strong organizational capabilities.
- Basic understanding of bookkeeping principles.
- Ability to excel in a dynamic environment while managing multiple responsibilities.
- Quick to learn and adapt to new systems and processes.
- A team-oriented mindset that promotes positivity among peers.
- Strong typing and data entry proficiency with meticulous attention to detail.
- Professional demeanor in both phone and face-to-face interactions.
- Detail-oriented and able to meet deadlines consistently.
- A minimum of 2 years of experience in customer service within a hospitality or customer-facing capacity.
- General safety knowledge in industrial or analogous settings.
- At least 2 years of clerical and data entry experience required.
We are committed to fostering the professional development of our employees, providing ample opportunities for skill enhancement and career advancement within our organization.
Company Culture And Values
At our marina, we pride ourselves on a collaborative and positive work culture that values exceptional customer service and teamwork, creating a supportive atmosphere for our staff.
Compensation And Benefits
- Pay range: \(18.00 - \)22.00 per hour
- Expected hours: 40 per week
- Schedule: 8-hour shifts, day shifts, including weekends as necessary
Employment Type: Full-Time
