Sales and Customer Service Consultant

Join Our Esteemed Team as a Customer Service and Sales Consultant!

Are you seeking a fulfilling career that offers extensive opportunities for advancement? We invite driven individuals to apply for the role of Customer Service and Sales Consultant, an entry-level position ideal for those with experience in customer service, retail, hospitality, or sales. This is your chance to embark on a rewarding journey within the dynamic energy sector.

About Our Company

We are dedicated to delivering exceptional customer service and sales support to prominent energy corporations. Our core mission centers on customer retention, renewals, and new customer acquisition, all while providing bespoke services that cater to the distinct needs of our clients and their customers.

Position Summary

As a Customer Service and Sales Consultant, your responsibilities will include:

• Engaging in direct interactions with customers to assess their needs and offer customized solutions.
• Responding to customer inquiries, resolving service-related issues, and ensuring overall satisfaction.
• Cultivating and maintaining positive relationships with customers through excellent service and support.
• Assisting new customers in enrolling for services while concentrating on renewing and retaining existing accounts.
• Collaborating closely with our sales and marketing team to meet client objectives and contribute to collective success.
  
  

Key Responsibilities

• Directly interact with customers to understand their requirements and provide appropriate solutions.
• Address inquiries and resolve issues to ensure customer satisfaction.
• Build and foster positive relationships by delivering outstanding service.
• Support new customer sign-ups and focus on account renewals and retention.
• Work in tandem with the sales and marketing teams to achieve shared goals.
  
  

Required Skills

• Exceptional communication skills with a strong commitment to customer service excellence.
• Background in customer service, sales, hospitality, or retail preferred, though not mandatory.
• A proactive, motivated attitude with a genuine desire to learn and grow.
• Ability to excel in a fast-paced, collaborative environment.
• Self-driven individuals with robust problem-solving abilities.
  
  

Career Growth Opportunities

• Comprehensive training provided—no prior industry experience is necessary!
• Clear pathways for career advancement and leadership development, making this position an excellent launching pad for your career.
• A supportive team culture with ongoing mentorship and guidance to enhance your professional journey.
  
  

If you are passionate about assisting others, eager to acquire new skills, and excited about a career that integrates customer service and sales, we would be thrilled to hear from you!

Application Process

To apply, please submit your updated resume. A member of our HR team will reach out if we believe you would be a great fit for our organization.

Please Note

This position does not offer remote work opportunities.

We look forward to the possibility of welcoming you to our team!

Employment Type: Full-Time