What are the responsibilities and job description for the Senior Operations Site Engineer (hospitality and travel industry experience) - Remote | WFH position at Get It - Hospitality?
Join Our Esteemed Team as a Senior Site Engineer!
We are a prominent technology organization committed to revolutionizing how businesses expedite their agreement processes. Our robust platform is relied upon by leading brands in the Hospitality and Travel sectors, facilitating secure document signing, card authorizations, and payment transactions. With a presence in over 135 countries and processing upwards of $5 billion in payment requests annually, we are dedicated to enhancing the experiences of guests and travelers worldwide.
Job Overview
We are on the lookout for a Senior Site Engineer who will engage collaboratively with various Implementation Teams, including Feature, Platform, and Operations teams, to tackle challenges and elevate our products and services. This role demands a comprehensive understanding of our platform to guarantee its scalability, reliability, observability, and extensibility. A strong foundation in Infrastructure as Code (IaC), Networking, and managing operations within a self-hosted infrastructure environment is essential.
Key Responsibilities
Joining our team offers significant potential for professional development through mentorship and collaboration with diverse teams to enhance your skills in engineering and operations.
Company Culture And Values
We pride ourselves on fostering a collaborative environment that embraces new ideas and allows team members to make impactful contributions. We are dedicated to building a diverse workforce that reflects the communities we serve, promoting inclusion and belonging.
Compensation And Benefits
Our company offers a competitive salary and a comprehensive benefits package that includes:
Employment Type: Full-Time
We are a prominent technology organization committed to revolutionizing how businesses expedite their agreement processes. Our robust platform is relied upon by leading brands in the Hospitality and Travel sectors, facilitating secure document signing, card authorizations, and payment transactions. With a presence in over 135 countries and processing upwards of $5 billion in payment requests annually, we are dedicated to enhancing the experiences of guests and travelers worldwide.
Job Overview
We are on the lookout for a Senior Site Engineer who will engage collaboratively with various Implementation Teams, including Feature, Platform, and Operations teams, to tackle challenges and elevate our products and services. This role demands a comprehensive understanding of our platform to guarantee its scalability, reliability, observability, and extensibility. A strong foundation in Infrastructure as Code (IaC), Networking, and managing operations within a self-hosted infrastructure environment is essential.
Key Responsibilities
- Act as a Subject Matter Expert in Operations and Networking.
- Maintain and enhance the physical On-Premise infrastructure and network at a co-located data center while facilitating a transition to cloud-based solutions.
- Mentor and provide guidance to Site Engineering team members.
- Drive automation in software releases to minimize production issues.
- Continuously seek opportunities to enhance and automate existing processes.
- Participate in the on-call rotation for production incident management.
- Profound knowledge of CI/CD services such as TeamCity, Octopus Deploy, and GitHub Actions.
- Extensive experience in managing On-Premise Datacenter resources, including compute, storage, networking, and security.
- Proficiency in Windows Server Administration, encompassing Active Directory, Group Policies, and DNS management, ensuring high availability and secure configurations.
- Strong analytical skills with a proven ability to troubleshoot and lead incident response teams.
- Familiarity with automation tools and configuration-as-code methodologies (e.g., Ansible, Puppet, Chef).
- Knowledge of Infrastructure as Code (IaC) frameworks (e.g., Terraform, Bicep).
- Experience utilizing containers within CI/CD pipelines.
- Familiarity with cloud services, preferably AWS.
- A minimum of 5 years of relevant experience in Site Engineering or a related field.
- Proven track record in managing On-Premise infrastructure and cloud services.
Joining our team offers significant potential for professional development through mentorship and collaboration with diverse teams to enhance your skills in engineering and operations.
Company Culture And Values
We pride ourselves on fostering a collaborative environment that embraces new ideas and allows team members to make impactful contributions. We are dedicated to building a diverse workforce that reflects the communities we serve, promoting inclusion and belonging.
Compensation And Benefits
Our company offers a competitive salary and a comprehensive benefits package that includes:
- Unlimited PTO
- Medical, dental, and vision insurance
- Short-term and long-term disability insurance
- 401k with company match
- Paid parental leave
- Life insurance
- Pre-tax Transit Benefit Program
Employment Type: Full-Time
