Customer Service Call Center Representative

Call Center Representative (Full-Time) - Torrance, CA

Join our dynamic team as a Call Center Representative in Torrance, California, where your exceptional communication skills and dedication to customer service will shine. We are seeking full-time professionals who thrive in a vibrant, fast-paced environment and are passionate about assisting others.

This on-site role features shifts from Thursday to Sunday, including evening hours. If you are eager to grow your career within a supportive team culture and enjoy a host of attractive benefits, we invite you to apply!

Key Responsibilities

• Respond to incoming calls from prospective customers inquiring about our product offerings.
• Deliver friendly and professional customer service, assisting callers with inquiries and order placement.
• Educate customers regarding our products and any promotional offers showcased on television.
• Collaborate with internal departments to ensure an exceptional customer experience.
• Maintain precise data entry while providing customer assistance.
• Manage occasional downtime between calls effectively.
  
  

Required Skills

• Outstanding verbal and written communication abilities.
• Proficiency in establishing rapport with customers from diverse backgrounds.
• A positive attitude and a strong willingness to learn.
• Excellent customer service aptitude with a genuine passion for helping others.
• Exceptional attention to detail and accuracy in data entry.
• Capacity to remain calm and professional in a high-energy environment.
• Reliable transportation for commuting to our Torrance office.
  
  

Qualifications

• Ability to sit and work at a computer for extended durations.
• Dependability and punctuality are essential.
• Flexibility to work Saturday evenings is required.
  
  

Career Growth Opportunities

We pride ourselves on recognizing and nurturing talent. High-performing individuals will find ample opportunities for career advancement within our organization, as we are committed to promoting from within.

Compensation And Benefits

• Competitive hourly wage of $18 plus incentive bonuses.
• Comprehensive benefits package, which includes:
• Medical, Dental, Disability, and Life Insurance
• Paid vacation and holidays
• 401(k) plan with company matching
  

If you are ready to make a meaningful impact in customer experiences while being part of a reputable company that values its employees, we encourage you to apply today!

Employment Type: Full-Time