What are the responsibilities and job description for the Customer Service & Sales Representative position at Get It - Marketing?
Job Overview
Join our dynamic and rapidly expanding team as a Sales and Customer Service Representative located in Madison, WI. This is an excellent opportunity for motivated individuals who are eager to develop their skills in sales and customer service while contributing to our company’s growth. Become part of a supportive culture that values your contributions and encourages career advancement.
Key Responsibilities
Our organization prides itself on providing pathways for professional development. As we grow, we want our team members to grow along with us, taking on increased responsibilities and advancing their careers.
Company Culture And Values
We foster a vibrant and supportive work environment where collaboration and exceptional customer service are at the forefront. We value outgoing individuals who thrive in team settings and are dedicated to delivering top-notch client care.
Compensation And Benefits
Employment Type: Full-Time
Join our dynamic and rapidly expanding team as a Sales and Customer Service Representative located in Madison, WI. This is an excellent opportunity for motivated individuals who are eager to develop their skills in sales and customer service while contributing to our company’s growth. Become part of a supportive culture that values your contributions and encourages career advancement.
Key Responsibilities
- Handle incoming calls and emails from customers requesting estimates and information regarding household moving services.
- Provide precise cost estimates after discussing move details (training provided).
- Deliver outstanding customer service and ensure client satisfaction throughout the entire process.
- Assist potential customers in scheduling their moves to successfully close sales.
- Follow up with leads who do not immediately book their move.
- Outgoing and personable, with a natural ability to connect with others.
- Excellent phone communication skills, comfortable engaging with potential customers.
- Highly organized and detail-oriented, adept at multitasking and managing schedules efficiently.
- Self-motivated with a passion for learning and personal growth.
- Competitive nature, driven to exceed goals and raise the bar for oneself.
- Enthusiastic about sales and helping customers, regardless of prior experience.
- Ambitious individuals who seek to grow within our organization as we expand.
- Strong communication skills and the ability to adapt quickly.
- Previous experience in sales or customer service is preferred but not mandatory.
- High school diploma or equivalent required.
Our organization prides itself on providing pathways for professional development. As we grow, we want our team members to grow along with us, taking on increased responsibilities and advancing their careers.
Company Culture And Values
We foster a vibrant and supportive work environment where collaboration and exceptional customer service are at the forefront. We value outgoing individuals who thrive in team settings and are dedicated to delivering top-notch client care.
Compensation And Benefits
- Salary: \(48,000 - \)54,000 annually
- Base pay: \(17 - \)20 per hour
- Monthly commissions ranging from \(500 - \)1,000
- Annual health insurance reimbursement of \(3,000 - \)7,000
- No cold calling—only inbound leads from customers ready to book their move.
- Paid holidays, vacation, and personal days.
- Health, Vision, and Dental Insurance.
- Opportunities for career growth within our expanding company.
Employment Type: Full-Time
Salary : $48,000 - $54,000
