Field Service Project Manager - Remote

Project Manager - Field Service (Remote)

Full-Time, Salary Position

Job Overview

Are you prepared to take on a leadership role in a fast-paced environment that champions innovative power solutions across North America? As a Project Manager - Field Service, you will be at the forefront of managing essential operations, ensuring outstanding customer service, and fostering a culture of continuous improvement and teamwork. This position is fully remote, and we encourage candidates located near our Field Service office locations to apply.

Company Culture And Values

We are committed to delivering cutting-edge power solutions, including medium-power transformers, mobile electrical substations, and comprehensive engineering, testing, and maintenance services. Our dedicated Field Service team ensures that our customers’ transformers and equipment function optimally, guaranteeing reliability across both utility and industrial applications.

Key Responsibilities

• Provide technical guidance and support to clients, management, and team members.
• Assist in evaluating and acquiring new equipment for the Field Service team.
• Develop comprehensive work scopes and plans aligned with customer specifications.
• Ensure all equipment calibration remains current and complies with manufacturer standards.
• Create and enhance operational procedures and tools to boost efficiency.
• Compile and present field technicians’ data into professional reports for customers.
• Design and present training materials to facilitate ongoing learning and team improvement.
• Collaborate with Sales, Engineering, Quality, Fleet, and EHS departments to maintain compliance and uphold policies.
• Conduct audits, advocate for problem-solving initiatives, and lead continuous improvement projects.
• Analyze performance metrics to highlight areas for enhancement and drive customer satisfaction.
• Support quality assurance efforts and implement tools aimed at detecting and preventing non-conformances.
  
  

Required Skills

• Familiarity with ISO 9001:2015 standards, internal auditing, and methodologies for continuous improvement.
• Exceptional analytical, organizational, and interpersonal communication abilities.
• Proficient in generating detailed technical reports and implementing performance metrics.
• Knowledgeable in schematics, ANSI, IEEE, and IEC standards.
• A proactive approach with a strong willingness to learn and contribute across various domains.
  
  

Qualifications

• Bachelor's degree in Engineering, Business, or a related field (or a combination of education and experience).
• A minimum of 5 years of program management or continuous improvement experience within a field service organization.
  
  

Career Growth Opportunities

In this role, you will have the opportunity to develop training materials and foster continuous learning, contributing to your professional growth and that of your colleagues.

Compensation And Benefits

We offer a robust benefits package, including:

• Medical, Dental, and Vision insurance
• 401K and Employee Stock Ownership Plan (ESOP)
• Life and Disability Insurance
• Paid Time Off, Floating Holidays, and Sick Pay
  
  

We are committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds and do not discriminate based on age, race, religion, gender, sexual orientation, disability, veteran status, or any other protected status.

Are you ready to drive success and make a significant impact? Apply today!

Employment Type: Full-Time