What are the responsibilities and job description for the Material Management & Customer Service Specialist position at Get It - Marketing?
Job Title: Customer Service & Order Processing Specialist
Job Overview
We are seeking a dedicated and detail-oriented Customer Service & Order Processing Specialist to join our esteemed team. As a vital contributor in our organization, you will ensure seamless operations while delivering exceptional service to our diverse clientele.
Company Culture And Values
Our small, privately owned company boasts a remarkable 30-year history of stability and success. We pride ourselves on cultivating a supportive work environment where every team member plays a crucial role in achieving our collective goals.
Key Responsibilities
We are committed to providing our employees with exciting avenues for professional advancement. This role is tailored for individuals who thrive in a fast-paced setting and are eager to expand their skill set.
If you are passionate about making a significant impact and seek to be part of a collaborative and dynamic team, we invite you to apply today!
Employment Type: Full-Time
Job Overview
We are seeking a dedicated and detail-oriented Customer Service & Order Processing Specialist to join our esteemed team. As a vital contributor in our organization, you will ensure seamless operations while delivering exceptional service to our diverse clientele.
Company Culture And Values
Our small, privately owned company boasts a remarkable 30-year history of stability and success. We pride ourselves on cultivating a supportive work environment where every team member plays a crucial role in achieving our collective goals.
Key Responsibilities
- Manage customer inquiries, including product questions, quotes, orders, and modifications.
- Foster and maintain robust relationships with customers and suppliers.
- Collaborate with sales management and business teams to synchronize supplier activities.
- Accurately enter and update customer information, order specifics, and scheduling data in company databases.
- Maintain order information through meticulous spreadsheet and database updates.
- Ensure precision in data entry, utilizing appropriate codes for processing orders.
- Oversee the complete order cycle from initial request to scheduling, logistics coordination, invoicing, and payment issue resolution.
- Work alongside logistics partners, suppliers, and production schedulers to ensure timely delivery.
- Prepare and process essential paperwork for efficient order fulfillment.
- Verify freight bills and address any discrepancies as necessary.
- Assume additional responsibilities as delegated.
- Proven customer service and communication capabilities.
- Proficient multitasking in a dynamic environment.
- Background in order processing, inventory management, or logistics is advantageous.
- Expertise in data entry and managing spreadsheets/databases.
- Strong attention to detail paired with effective problem-solving skills.
- Ability to collaborate with various teams, including sales, suppliers, and logistics partners.
We are committed to providing our employees with exciting avenues for professional advancement. This role is tailored for individuals who thrive in a fast-paced setting and are eager to expand their skill set.
If you are passionate about making a significant impact and seek to be part of a collaborative and dynamic team, we invite you to apply today!
Employment Type: Full-Time
