What are the responsibilities and job description for the Material Management & Customer Service position at Get It - Marketing?
Job Overview
Join our esteemed, privately-owned company with a legacy of 30 years in stability and success as a Customer Service & Order Processing Specialist. This pivotal role is designed for individuals who excel in fast-paced environments and are passionate about delivering exceptional customer service while adeptly managing logistics and order processing.
Key Responsibilities
This position offers exciting pathways for professional development within our company. We are dedicated to fostering employee growth and providing the resources necessary for your career advancement.
Company Culture And Values
We pride ourselves on our supportive work environment that encourages collaboration and innovation. As part of our team, you will find a strong sense of community and shared purpose.
If you are ready to make a significant impact in a dynamic role within a reputable company, we invite you to apply today!
Employment Type: Full-Time
Join our esteemed, privately-owned company with a legacy of 30 years in stability and success as a Customer Service & Order Processing Specialist. This pivotal role is designed for individuals who excel in fast-paced environments and are passionate about delivering exceptional customer service while adeptly managing logistics and order processing.
Key Responsibilities
- Address customer inquiries regarding products, quotes, orders, and necessary adjustments.
- Forge and nurture strong relationships with both customers and suppliers.
- Collaborate with management and sales teams to coordinate supplier activities effectively.
- Accurately enter and update customer information, order details, and scheduling data in internal systems.
- Maintain and refresh spreadsheets and databases with precise order information.
- Ensure meticulous data entry, adhering to correct codes for order processing.
- Oversee the complete order lifecycle, from the initial request to scheduling, logistics coordination, invoicing, and resolution of payment issues.
- Partner closely with logistics associates, suppliers, and production schedulers to adhere to delivery timelines.
- Prepare and manage the necessary documentation for seamless order fulfillment.
- Verify freight bills and rectify discrepancies as required.
- Embrace additional responsibilities as assigned.
- Exceptional customer service and communication capabilities.
- Proficient multitasking skills, particularly in dynamic environments.
- Previous experience with order processing, inventory management, or logistics is advantageous.
- Strong data entry skills, along with proficiency in spreadsheets and databases.
- Keen attention to detail and robust problem-solving skills.
- Ability to work collaboratively with various teams, including sales, suppliers, and logistics partners.
- A high school diploma or equivalent is essential.
- Experience in customer service and order processing is preferred.
- Familiarity with logistics and supply chain functions is beneficial.
This position offers exciting pathways for professional development within our company. We are dedicated to fostering employee growth and providing the resources necessary for your career advancement.
Company Culture And Values
We pride ourselves on our supportive work environment that encourages collaboration and innovation. As part of our team, you will find a strong sense of community and shared purpose.
If you are ready to make a significant impact in a dynamic role within a reputable company, we invite you to apply today!
Employment Type: Full-Time
