Operations Director for Dynamic Restaurant Group

Director of Operations

Job Overview

Are you an accomplished leader with a commitment to operational excellence and a passion for delivering exceptional dining experiences? We are seeking a seasoned Director of Operations to join our senior leadership team as we revolutionize the quick casual dining landscape through innovative offerings and unparalleled service. In this pivotal role, you will oversee the performance and expansion of multiple restaurant locations, cultivating a culture centered on excellence, collaboration, and stellar guest service.

Key Responsibilities

• Leadership Excellence: Develop and manage high-performing teams by establishing clear expectations, communicating objectives, and promoting accountability. Serve as an exemplar of the company's core values, fostering a positive and efficient work environment across all levels.
• Operational Mastery: Supervise daily operations across all locations, ensuring flawless execution. Formulate and implement policies, procedures, and strategies aimed at maximizing efficiency, controlling costs, and driving sales. Guarantee adherence to food safety regulations and create an atmosphere focused on both guest satisfaction and employee welfare.
• Hands-On Engagement: Actively engage in Front of House (FOH) and Back of House (BOH) operations to uphold our standards and offer leadership support. Assist in the training and onboarding of staff, ensuring alignment with company policies and operational excellence.
• Team Development: Empower managers and team members through effective coaching, delegation, and professional growth initiatives. Manage weekly scheduling, provide constructive feedback, and adapt staffing to meet operational needs.
• Strategic Collaboration: Collaborate with ownership and senior leadership to drive business growth, strengthen community impact, and enhance brand loyalty. Analyze performance data to identify opportunities for improvement, address challenges, and celebrate achievements.
  
  

Required Skills

• Outstanding communication abilities: articulate, persuasive, and professional in both written and verbal interactions.
• Strong decision-making skills focused on achieving operational success.
• A genuine passion for guest service, employee development, and operational excellence.
• Proficient in coaching, mentoring, and inspiring teams within a dynamic environment.
  
  

Qualifications

• Bachelor's degree in Business Management, Hospitality, or a related field.
• 5-10 years of leadership experience in restaurant operations, demonstrating expertise in managing P&Ls, fostering a strong culture, and developing teams.
  
  

Career Growth Opportunities

Join us and seize the opportunity to make a significant impact in the restaurant industry while leading a vibrant team dedicated to operational excellence and guest satisfaction. Your leadership will play a crucial role in shaping the future of our brand and fostering career advancement for yourself and your team members.

Company Culture and Values

We emphasize integrity, energy, and empathy in our work environment. Our culture encourages positivity, productivity, and accountability, creating a space where teams are motivated to excel while upholding our core values.

Why Join Us?

We are committed to more than just great food—we strive to create memorable experiences for our guests and empower our team to reach their full potential. As the Director of Operations, you will have the chance to lead transformative initiatives and influence the communities we serve.

Employment Type: Full-Time