Operations Director of Restaurant Excellence

Director of Operations

Overview

As a pivotal leader within our organization, you will be entrusted with the responsibility of transforming the quick casual dining landscape through innovative culinary offerings and exemplary service. We are seeking a seasoned Director of Operations who will join our senior leadership team to oversee the performance and expansion of multiple restaurant locations, cultivating a culture of excellence and teamwork while ensuring an outstanding guest experience.

Key Responsibilities

• Lead and develop high-performing teams by establishing clear expectations and fostering accountability.
• Serve as a model of our company’s core values, promoting a constructive and efficient culture across all levels.
• Manage day-to-day operations across various locations, ensuring flawless execution and operational success.
• Create and implement strategies, policies, and procedures aimed at optimizing efficiency, managing costs, and boosting sales.
• Ensure adherence to food safety standards while prioritizing guest satisfaction and employee welfare.
• Actively engage in both Front of House (FOH) and Back of House (BOH) operations to maintain high standards and provide leadership support.
• Facilitate training and onboarding processes for staff to align with company policies and operational excellence.
• Empower managers and team members through coaching and professional development initiatives.
• Collaborate strategically with ownership and senior leadership to drive business growth and enhance brand loyalty.
• Analyze operational performance metrics to identify opportunities for improvement and acknowledge successes.
  
  

Required Skills

• Exceptional communication abilities, both verbal and written, with the capacity to articulate and persuade effectively.
• Strong decision-making skills with a focus on operational excellence.
• A deep commitment to guest service, employee development, and operational integrity.
• Proven ability to inspire, mentor, and motivate teams in a fast-paced environment.
• A willingness to learn, evolve, and bring innovative ideas to the restaurant industry.
  
  

Qualifications

• Bachelor's degree in Business Management, Hospitality, or a related discipline.
• 5-10 years of leadership experience within restaurant operations, including expertise in managing P&Ls, fostering culture, and developing impactful teams.
  
  

Career Growth Opportunities

Joining our team offers significant potential for professional development and career advancement. You will play a crucial role in shaping the future of our brand, driving innovation, and inspiring teams to perform at their highest level.

Company Culture And Values

We value integrity, energy, and empathy within our organization. Our leaders are dedicated to inspiring excellence, creating an environment where team members feel empowered and valued. We celebrate diversity and are committed to fostering a positive and productive workplace.

Compensation And Benefits

We offer a competitive salary based on experience, complemented by performance-based bonuses and a comprehensive benefits package aimed at promoting personal well-being and professional development. Benefits include:

• 401(k) with matching contributions
• Performance-based bonuses
• Employee discounts
• Paid time off and flexible scheduling
• Comprehensive health, dental, and vision insurance
• Training and development opportunities
• Free food, snacks, and uniforms
• Company events and celebrations
• Opportunities for career advancement
  
  

If you are ready to elevate operational standards and lead with passion, we encourage you to apply and join our dedicated team.

Employment Type: Full-Time