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Personal Insurance Customer Service Representative (Remote | WFH) - Future Consideration

Get It - Marketing
Austin, TX Remote Full Time
POSTED ON 2/23/2025
AVAILABLE BEFORE 3/22/2025
Position Title: Personal Insurance Service Advisor

Job Overview

As a dedicated Personal Insurance Service Advisor, you will be an essential member of a team of licensed insurance professionals committed to delivering outstanding service and fostering enduring client relationships. Your expertise will significantly contribute to the success of the Personal Lines Department, helping to meet profitability targets while ensuring unparalleled client satisfaction.

Key Responsibilities

  • Cultivate strong, trusting connections with clients during pivotal moments, addressing policy updates, billing queries, and claims consultations.
  • Ensure precision and efficiency in processing key tasks, including manual declaration pages, downloaded policy transactions, and departmental correspondence via mail, email, and faxes.
  • Collaborate effectively with insurance carriers and stakeholders, including underwriters, assistants, and marketing representatives, to provide superior customer service and uphold positive partnerships.
  • Assist your team by providing support to fellow Service Advisors and Insurance Advisors as necessary, ensuring seamless and consistent workflows.

Required Skills

  • Proficiency in Microsoft Office Suite.
  • Exceptional written and verbal communication skills.
  • Keen attention to detail, accuracy, and organizational capabilities.
  • A collaborative approach with a strong desire to thrive in a team setting.
  • A commitment to delivering outstanding customer service and fostering positive client interactions.

Qualifications

  • Active General Lines P&C license (Texas Department of Insurance).
  • A minimum of two years of experience in personal lines insurance is preferred.

Career Growth Opportunities

Join us to advance your career in personal lines insurance, working alongside seasoned professionals and playing a pivotal role in the department’s success.

Company Culture And Values

We pride ourselves on creating a dynamic and collaborative work environment that emphasizes expertise and exceptional service. Our team values the importance of building strong relationships, both with clients and among colleagues, to foster a positive workplace.

Networking And Professional Opportunities

This role offers the chance to engage with industry experts, expand your professional network, and develop your skill set in a supportive atmosphere. If you are ready to make a significant impact and elevate your career, we encourage you to apply!

Employment Type: Full-Time

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