Remote Senior Account Manager - Enterprise Partnerships

Job Overview

As a Senior Account Manager specializing in Enterprise Partnerships, you will be a pivotal strategic partner for some of our most significant global enterprise clients. Your expertise will drive their success on our eCommerce platform, building enduring, high-value relationships that foster mutual growth. Utilizing your analytical proficiency, communication skills, and strategic insights, you will enhance client outcomes and contribute to their business expansion.

Key Responsibilities

• Act as the primary liaison for assigned global enterprise clients, cultivating trust-based relationships.
• Develop and sustain long-term partnerships that promote client success and business growth.
• Provide expert advice on eCommerce best practices, performance enhancement, and maximizing platform value.
• Analyze client data to reveal insights and recommend solutions that align with their business objectives.
• Lead strategic discussions with clients, offering data-driven recommendations to ensure effective eCommerce strategies.
• Identify opportunities for up-selling and cross-selling within existing accounts to stimulate growth.
• Collaborate with internal teams (Sales, Customer Success, Product, Marketing) to ensure seamless service delivery.
• Monitor client performance consistently, delivering insights and actionable recommendations for improvement.
• Prepare and present performance reports to executive audiences, influencing decision-making and securing support for new initiatives.
• Advocate passionately for client success, ensuring their needs are addressed with exceptional service and support.
• Negotiate and manage contracts for renewals or expansion opportunities.
  
  

Required Skills

• Minimum of 5 years' experience in Account Management, Client Success, or Consulting, ideally within eCommerce, digital advertising, or SaaS sectors.
• Proven track record in managing global enterprise clients and cultivating high-value partnerships.
• Demonstrated success in surpassing assigned Sales or Revenue targets.
• Strong analytical skills with the ability to interpret complex data and drive strategic decisions.
• Exceptional communication and presentation skills, capable of influencing at the executive level.
• Proficient problem-solving skills, with the capacity to manage various priorities effectively.
• Strategic thinker with a proactive approach to identifying growth opportunities and continually improving client outcomes.
• Adaptable, thriving in a fast-paced and dynamic environment.
  
  

Qualifications

• Experience with eCommerce platforms, digital advertising, or software solutions preferred.
• Familiarity with performance-based advertising metrics (e.g., CPC, ROAS, CVR) and data analysis tools (e.g., Excel, Google Analytics).
  
  

Career Growth Opportunities

Our organization is committed to professional advancement, offering numerous avenues for skill development and career progression while empowering you to engage in strategic thinking and uncover growth opportunities for both yourself and our clients.

Company Culture And Values

We promote a collaborative and innovative work environment that prioritizes client success and long-term partnerships. Our culture emphasizes strategic thinking and encourages employees to make a substantial impact.

Compensation And Benefits

• Unlimited Paid Time Off
• Paid Holidays and Floating Holidays
• Comprehensive Medical, Dental, Vision, FSA/HSA, Life Insurance, and Pet Insurance
• 401k with Employer Match
• Paid Volunteer Days (up to 2 days to volunteer with a 501c organization)
• Paid Parental Leave.
  
  

This role offers an exciting opportunity to collaborate with high-profile global clients, significantly impacting their eCommerce achievements while enhancing your professional skills in an environment of dedication and innovation.

Employment Type: Full-Time