Sales Representative - Remote Call Center | WFH

Job Title: Remote Call Center Sales Representative

Location: Remote (Candidates must reside in the San Francisco Bay Area or Sonoma County)

Reports to: Call Center Manager

Employment Type: Part-Time or Full-Time, Exempt

Elevate Your Sales Career While Making an Impact!

Are you enthusiastic about water safety and possess a knack for connecting with individuals? We invite passionate and proactive professionals to join our team as a Call Center Sales Representative. In this fully remote role, you will serve as the primary point of contact for prospective customers, steering them toward our transformative swim programs and supporting them in achieving water confidence. If you excel in communication and have a genuine desire to make a difference, this opportunity is tailor-made for you!

Key Responsibilities

• Engage in meaningful conversations with families via phone, sharing insights about our swim programs and advocating for water safety.
• Address inquiries and alleviate concerns in a friendly and professional manner.
• Promote the advantages of our swim lessons and facilitate the enrollment journey for families.
• Meet and surpass sales objectives by assisting families in selecting the ideal programs tailored to their needs.
• Maintain comprehensive records of customer interactions and follow-ups to ensure seamless communication.
• Collaborate effectively with team members to stay updated on class schedules, promotions, and relevant information.
• Ensure exceptional customer satisfaction, creating a positive and welcoming experience from the initial contact.
  
  

Required Skills

• Exceptional verbal communication skills with a warm and engaging demeanor.
• Minimum of 2 years of sales experience, ideally in phone sales or customer service settings.
• A strong commitment to water safety and the ability to convey its significance to families.
• Outstanding listening and problem-solving capabilities to identify customer needs.
• Excellent organizational and time management skills for managing multiple inquiries and follow-ups efficiently.
• Proficiency in technology, including CRM software and various communication tools.
• Ability to work independently in a remote environment while demonstrating proactivity and motivation.
• Flexible availability, including evenings and weekends, to accommodate family schedules.
  
  

Compensation And Benefits

• Competitive hourly pay starting at $18.00.
• 401(k) plan with company matching contributions.
• Comprehensive health, dental, and vision insurance.
• Paid time off and flexible scheduling options.
• Employee discounts on swim programs.
• Work-from-home flexibility to promote a balanced lifestyle.
  
  

If you are a people-oriented individual who thrives in a sales environment and is eager to contribute to water safety, we would love to hear from you! Apply today and empower families to embark on a journey towards lifelong water confidence.

Employment Type: Full-Time