Senior Enterprise Partnerships Account Manager - Remote

Job Overview

We are seeking an experienced Senior Account Manager for Enterprise Partnerships, who will serve as the principal liaison and strategic ally for our prominent global enterprise clients. In this pivotal role, you will collaborate with major brands, guiding them through their eCommerce journeys and fostering long-lasting, high-value partnerships. Utilizing your strong analytical abilities, communication skills, and strategic insights, you will enhance client success and contribute to mutual business growth.

Key Responsibilities

• Build and nurture trust-based relationships as the primary contact for assigned global enterprise clients.
• Develop and sustain long-term partnerships that drive client success and business expansion.
• Deliver expert consultation on eCommerce best practices and optimize the performance of our platform.
• Analyze client data to extract insights and recommend solutions aligned with their business objectives.
• Conduct strategic sessions with clients, presenting data-driven recommendations to ensure effective eCommerce strategies.
• Identify opportunities for upselling and cross-selling within existing accounts.
• Collaborate with internal teams (Sales, Customer Success, Product, Marketing) to meet client needs and ensure seamless service delivery.
• Monitor client performance, providing actionable insights and recommendations to improve results.
• Prepare and present performance reports to executive-level audiences, influencing decisions and securing buy-in for new initiatives.
• Act as a dedicated advocate for client success, ensuring their needs are met with the utmost service and support.
• Negotiate and manage contracts for renewals or expansion opportunities.
  
  

Required Skills

• Minimum of 5 years in Account Management, Client Success, or Consulting roles, preferably within eCommerce, digital advertising, or SaaS.
• Proven track record in managing global enterprise clients and high-value partnerships.
• Demonstrated success in meeting or exceeding assigned Sales or Revenue targets.
• Strong analytical skills with the ability to interpret complex data and drive strategic decisions.
• Excellent communication and presentation skills, capable of influencing at the executive level.
• Strong problem-solving capabilities and proficiency in balancing multiple priorities.
• A strategic thinker who proactively identifies growth opportunities to enhance client outcomes.
• Adaptable and thriving in fast-paced, dynamic environments.
  
  

Qualifications

• Relevant experience with eCommerce platforms, digital advertising, or software solutions.
• Familiarity with performance-based advertising metrics and data analysis tools.
• Preference for candidates based in New York.
  
  

Career Growth Opportunities

This role offers opportunities for skill enhancement and career advancement through strategic planning, client advocacy, and collaboration with diverse teams. You will gain exposure to executive-level decision-making and influence client growth initiatives, positioning yourself for future leadership roles.

Company Culture And Values

Our organization promotes a collaborative and supportive work environment where trust-based relationships and client success are paramount. We value diversity and inclusion, fostering a workplace that empowers every team member to thrive.

Compensation And Benefits

• Unlimited Paid Time Off
• Paid Holidays and Floating Holidays
• Comprehensive Medical, Dental, Vision, FSA/HSA, Life Insurance, and Pet Insurance
• 401k with Employer Match
• Paid Volunteer Days (up to 2 days to volunteer with a 501c organization)
• Paid Parental Leave
  
  

This is a remarkable opportunity to work with global enterprise clients and make a significant impact on their eCommerce strategies while advancing your career in a dynamic environment.

Employment Type: Full-Time