What are the responsibilities and job description for the Remote Project Coordinator - Client Services position at Get It - Professional Services?
Job Overview
We are seeking a dedicated Client Services Project Coordinator to join our dynamic team in a fully remote capacity. This crucial role is tailored to support Project Managers in effectively executing projects within the Client Services department, ensuring the maintenance of superior client service standards across all interactions. You will collaborate with various internal teams to drive successful project outcomes and foster a culture of excellence.
Key Responsibilities
This role offers significant potential for professional development and advancement within a progressive company that values your contributions.
Company Culture And Values
Join a thriving organization that fosters a culture of collaboration, innovation, and dedication to client satisfaction. We believe in creating a diverse and inclusive work environment where all employees can thrive.
Employment Type: Contractor
We are seeking a dedicated Client Services Project Coordinator to join our dynamic team in a fully remote capacity. This crucial role is tailored to support Project Managers in effectively executing projects within the Client Services department, ensuring the maintenance of superior client service standards across all interactions. You will collaborate with various internal teams to drive successful project outcomes and foster a culture of excellence.
Key Responsibilities
- Coordinate projects to guarantee timely delivery by organizing kick-off meetings, managing deadlines, providing status updates to clients, and collaborating with operational teams.
- Partner with internal teams throughout the project lifecycle to ensure that all goals and objectives are achieved.
- Respond promptly and accurately to client communications, understanding their needs and providing pertinent feedback to internal teams.
- Analyze data for quality assurance, prepare project reports, and create client-facing materials including scripts and website content.
- Collaborate with Project Managers and operational teams to develop and refine business rules that enhance service quality.
- Promote teamwork and collaboration across departments to deliver exceptional service.
- Manage and resolve complex tasks efficiently and in a timely manner.
- Minimum of 1 year of experience in direct client or customer interaction in a professional setting.
- Strong verbal and written communication skills, exhibiting a calm and professional demeanor.
- Excellent critical thinking skills to process information and solve problems in a fast-paced environment.
- Proficiency in MS Office Suite, particularly Word, Excel, and Outlook.
- Ability to adapt to evolving situations while maintaining focus on strategic objectives.
- Strong problem-solving capabilities to analyze issues, enhance processes, and implement effective solutions.
- Commitment to accuracy and attention to detail when fulfilling tasks according to established guidelines.
- Creativity and innovation in contributing to both individual and team success.
- Ability to collaborate effectively and work within a team environment, while also remaining accountable for personal responsibilities.
- A Bachelor’s Degree or equivalent industry experience is preferred.
This role offers significant potential for professional development and advancement within a progressive company that values your contributions.
Company Culture And Values
Join a thriving organization that fosters a culture of collaboration, innovation, and dedication to client satisfaction. We believe in creating a diverse and inclusive work environment where all employees can thrive.
Employment Type: Contractor
