Global Senior Director of Client Success & Strategic Partnerships - Remote | WFH

Company Overview

We are at the forefront of the payments and technology industry, executing over 259 billion secure payment transactions each year across more than 200 countries and territories. Our core mission is to connect the globe through an innovative, convenient, reliable, and secure payments network. We empower individuals, businesses, and economies to flourish, positioning ourselves as the premier solution for payments.

Join our dynamic team and make a meaningful impact in a purpose-driven organization. Experience an inclusive workplace dedicated to your professional growth and success.

Job Overview

As a vital member of our Global Strategic Deals & Client Success team, you will spearhead initiatives to identify, structure, and support multi-regional opportunities. Collaborating with various teams, you will help drive partnerships and foster growth in the Large and Middle Market (LMM) segment, contributing significantly to our expansion strategy.

Key Responsibilities

• Act as a senior liaison within the Global Strategic Deals and Client Success team, collaborating closely with Product, Enablers, and Account Executives/Sales coverage.
• Partner with sales teams to enhance business development initiatives, sales strategies, deal structuring, approvals, and negotiations.
• Coordinate commercial strategies across regional teams, streamlining deal strategies with local markets and functional groups.
• Optimize deal outcomes through innovative structuring while managing the strategic deal pipeline to enhance sales velocity and minimize revenue realization time.
• Collaborate with the global head of strategic deals and treasury to develop and execute comprehensive business strategies for LMM and relevant industry verticals.
• Identify, structure, support, and execute multi-region opportunities focused on working capital and balance sheet optimization.
• Serve as a thought leader and subject matter expert in industry verticals, emerging use-cases, and strategic embedded finance.
• Facilitate the multi-region delivery of strategic deals through a cohesive and synchronized approach.
• Implement embedded finance strategies through partnerships that expand B2B use-cases.
• Cultivate and strengthen relationships with Treasurers and CFOs to elevate our solutions.
• Collaborate with Global and Regional Product, Sales, and Account Management teams to provide valuable client solutions across the B2B commerce value chain.
• Provide strategic and operational support to executive leadership as necessary.
  
  

Required Skills

• Extensive experience in payments or financial services, with 12 years of relevant work experience.
• Proven ability to manage client negotiations, implement business processes, and lead high-performing teams.
• Strong communication, relationship management, and stakeholder engagement skills.
• Solid analytical abilities and experience in developing business cases.
• Demonstrated proficiency in crafting and executing successful business growth strategies.
  
  

Qualifications

• A minimum of 12 years of work experience with a Bachelor's Degree, or 10 years of experience with an advanced degree, or 5 years of experience with a PhD.
• Preferred: At least 15 years of work experience with a Bachelor's Degree or 12 years with an advanced degree.
• Comprehensive understanding of the Payments Ecosystem and both domestic and cross-border money movement.
  
  

Career Growth Opportunities

This position offers exceptional potential for professional development, allowing you to engage with strategic initiatives that will facilitate your personal and career growth while influencing key partnerships within the industry.

Company Culture And Values

We pride ourselves on fostering a dynamic, inclusive work environment that values innovation and collaboration. Our commitment to diversity enhances our culture and reflects our mission to meet the varied needs of our clients.

Compensation And Benefits

• Estimated salary range: \(163,500 to \)296,700 per year, inclusive of potential sales incentives.
• This role may also qualify for bonuses and equity.
• A comprehensive benefits package, including Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Programs.
  
  

Join us in shaping the future of payments while advancing your career in a supportive and thriving environment.

Employment Type: Full-Time