Customer Experience and Sales Specialist

Description

Are you a proactive and customer-centric professional looking for a remote opportunity? We are excited to welcome a Remote Customer Service and Sales Associate to our team! In this role, you’ll be at the forefront of delivering outstanding customer experiences, managing sales inquiries, and driving growth through meaningful interactions. This remote position allows you to work from the comfort of your home.

Key Responsibilities

• Respond swiftly and effectively to customer inquiries via phone, email, and virtual meetings.
• Provide clear and accurate information about our products and services.
• Address customer issues and complaints with empathy and a solutions-oriented approach.
• Identify customer needs and suggest the best products or services to meet those needs.
• Follow up with both potential and existing customers to nurture leads and close sales.
• Keep detailed and up-to-date records of customer interactions in our CRM system.
• Strive to achieve and surpass sales targets and performance goals.
• Collaborate with team members and other departments to ensure exceptional customer satisfaction.
• Stay informed about our products, industry trends, and best practices to provide knowledgeable support.
  
  

Qualifications

• Experience in customer service and/or inside sales is highly valued.
• Excellent communication and interpersonal skills.
• Strong problem-solving skills with keen attention to detail.
• Ability to work independently and manage time efficiently.
• Proficiency in CRM software and other sales tools.
• Comfortable with technology and quick to adapt to new systems.
• High school diploma or equivalent required; a college degree is preferred.
  
  

Benefits

• Competitive salary with bonus potential.
• Stock options, life insurance, and a discount savings card.
• Comprehensive medical and dental reimbursement program.
• Flexible working hours and the convenience of a remote work environment.
• Performance-based compensation.
• Opportunities for professional development and growth.
  
  

Please Note: We are currently hiring residents of California, Texas, and Oregon.

Employment Type: Full-Time