Remote Client Logistics Coordinator | WFH Opportunity

Job Overview

Join our esteemed organization, a frontrunner in delivering innovative supply chain solutions, as a Client Logistics Coordinator in a remote capacity. We are in search of a dedicated and customer-focused professional to become an integral part of our high-performing team.

Key Responsibilities

• Develop a comprehensive understanding of the logistics sector, encompassing Less than Truckload (LTL), Truckload, and Intermodal.
• Provide outstanding customer support by fostering and nurturing strong relationships with clients.
• Supervise daily operations for key accounts, including load planning, shipment tracking, and resolving issues effectively.
• Collaborate with internal teams such as Account Managers and Freight Audit & Pay teams to ensure streamlined operations.
• Enhance logistics processes by identifying and executing strategies that improve efficiency and client satisfaction.
• Commit to continuous learning and adopt new challenges to expand your expertise in logistics and our internal systems.
  
  

Required Skills

• A minimum of 1 year of experience in customer service or a related domain.
• Exceptional verbal and written communication abilities, with a proven track record of building customer rapport.
• Strong organizational skills paired with effective time management capabilities to prioritize tasks and meet deadlines.
• Proficient problem-solving skills to quickly address and resolve customer concerns.
• Detail-oriented with a high degree of accuracy in all work-related tasks.
• Proficient use of Microsoft Office Suite, particularly Excel, Word, and PowerPoint.
  
  

Qualifications

• High school diploma or equivalent is required; relevant certifications are preferred.
• At least 1 year of relevant experience in customer service or logistics management is essential.
  
  

Career Growth Opportunities

• Gain invaluable industry experience while enhancing your skills in customer service, operations, and logistics management.
• Access a variety of professional development and career advancement opportunities within our company.
  
  

Company Culture And Values

• Our organization fosters a dynamic, collaborative environment where team members are encouraged to embrace new challenges and grow professionally.
• We prioritize building strong relationships with our clients, striving to ensure seamless operations across all departments.
  
  

Compensation And Benefits

• Enjoy a competitive salary along with a comprehensive benefits package including medical, dental, vision insurance, and a 401(k) plan.
• Explore opportunities for career advancement while being part of a supportive and innovative team.
  
  

Ready to elevate your career in logistics? We invite you to apply today!

Employment Type: Full-Time