What are the responsibilities and job description for the Remote CNC Support Service Technician - Windsor, CT | WFH position at Get It - Transportation?
Job Overview
We are in search of a dedicated CNC Remote Support Service Technician to become an integral part of our expanding team. In this pivotal role, you will be instrumental in diagnosing and resolving intricate technical issues for our clientele remotely. Your efforts will not only enhance operational efficiency but also foster customer satisfaction.
Key Responsibilities
Join an organization that values your professional development. You will have access to a supportive environment that encourages career advancement and skill enhancement.
Company Culture And Values
Become part of a passionate team that is dedicated to transforming the CNC machining industry. We promote diversity and cultivate a collaborative atmosphere where every employee is empowered to contribute.
Compensation And Benefits
Employment Type: Full-Time
We are in search of a dedicated CNC Remote Support Service Technician to become an integral part of our expanding team. In this pivotal role, you will be instrumental in diagnosing and resolving intricate technical issues for our clientele remotely. Your efforts will not only enhance operational efficiency but also foster customer satisfaction.
Key Responsibilities
- Perform troubleshooting to diagnose electrical and mechanical issues with CNC equipment from a distance, ensuring swift restoration of customer operations.
- Collaborate effectively with field service technicians by providing insightful recommendations for each service request.
- Serve as a knowledge resource, sharing your expertise in CNC machinery and industry standards with team members.
- Exhibit strong communication skills by articulating complex technical concepts clearly to both customers and colleagues.
- Demonstrated experience in servicing CNC machine tools, with Okuma OSP control experience being advantageous.
- Robust mechanical knowledge of CNC machine mills and lathes.
- Proficiency in Microsoft Suite and relevant software applications.
- Exceptional problem-solving and analytical capabilities.
- Superior communication and presentation skills.
- A strong commitment to customer service and a desire to assist others.
- A flexible and positive attitude to thrive in dynamic environments.
- Proven experience in servicing CNC machine tools.
- A solid foundation in electrical troubleshooting principles is a plus.
- Relevant technical certification or degree is preferred.
Join an organization that values your professional development. You will have access to a supportive environment that encourages career advancement and skill enhancement.
Company Culture And Values
Become part of a passionate team that is dedicated to transforming the CNC machining industry. We promote diversity and cultivate a collaborative atmosphere where every employee is empowered to contribute.
Compensation And Benefits
- Competitive salary and comprehensive benefits package, including paid time off, health insurance, and a 401(k) retirement plan.
- Engaging opportunities for continuous learning and professional growth.
Employment Type: Full-Time
