Remote CNC Support Technician - Windsor, CT | WFH

Job Overview

We are seeking a dedicated and skilled CNC Remote Support Service Technician to join our dynamic team. This pivotal role focuses on diagnosing and resolving technical challenges faced by our customers remotely, providing essential support that keeps operations running smoothly.

Key Responsibilities

• Diagnose and troubleshoot electrical and mechanical issues with CNC machinery from a remote location, ensuring timely resolutions for our clients.
• Collaborate with field service technicians to assess service requests and recommend optimal solutions.
• Leverage your expertise in CNC machines to share knowledge and best practices with team members.
• Communicate complex technical concepts clearly and effectively to both customers and colleagues.
  
  

Required Skills

• Demonstrated experience in servicing CNC machine tools is essential, with a preference for candidates possessing Okuma OSP control experience.
• Strong mechanical understanding of CNC mills and lathes.
• Proficient in Microsoft Suite and other relevant software applications.
• Excellent analytical and problem-solving capabilities.
• Superior communication and presentation skills.
• A commitment to customer service excellence and a passion for assisting others.
• Adaptability and a positive mindset suitable for a fast-paced work environment.
• Additional consideration for candidates with a solid logistics background and extensive electrical troubleshooting experience.
  
  

Qualifications

• Relevant experience in servicing CNC machine tools is required.
• Strong mechanical and electrical knowledge is preferred.
• Exceptional communication and interpersonal abilities.
• Capability to thrive in a remote work setting.
  
  

Career Growth Opportunities

This position presents numerous opportunities for professional development and skill enhancement, allowing you to contribute to innovative solutions in the manufacturing sector.

Company Culture And Values

Join a team of passionate experts who are committed to making a significant impact in the CNC machining industry. We emphasize a collaborative and supportive environment where every voice is heard and valued.

Compensation And Benefits

• Competitive salary and comprehensive benefits package, including health insurance and a 401(k) retirement plan.
• Paid time off to promote work-life balance.
• Opportunities for continuous professional development and growth.
  
  

We invite you to apply today and advance your career with us, as part of a team that is transforming the landscape of CNC machining.

Employment Type: Full-Time