What are the responsibilities and job description for the Strategic Accounts Director position at GetixHealth?
Job Summary
This Revenue Cycle Operations Executive will lead the strategic direction of revenue cycle operations, focusing on optimizing workflows, improving productivity and enhancing customer satisfaction. This role is responsible for developing and implementing initiatives to improve operational efficiency and effectiveness.
- Key Responsibilities:
- Develops and implements strategic plans to drive revenue cycle operations and improve overall performance;
- Collaborates with cross-functional teams to identify areas for improvement and implement process changes;
- Analyzes and interprets data to measure performance and identify trends;
- Leads teams to achieve goals and objectives through coaching, mentoring and development;
- Communicates with stakeholders to provide regular updates and progress reports;
- Suggests and implements changes to existing processes to improve productivity and efficiency;
- Coordinates and directs daily operations to ensure timely and accurate completion of tasks;
- Resolves customer complaints and concerns in a professional and timely manner;
- Fosters a culture of teamwork and collaboration among staff members;
- Maintains a current working knowledge of relevant laws, regulations and industry developments.
