What are the responsibilities and job description for the Sales and Technical Support Engineer position at Geutebruck USA?
Company Description
Geutebrück is a leading Video Security Surveillance Systems manufacturer based in Germany with a strong presence in the global market. Geutebrück USA provides support for North America, Central America, and South America from various regional offices across the United States. The company offers scalable and innovative IP video security solutions, ensuring high levels of resilience, continuity, and stability. Geutebrück's solutions are designed to meet the security and operational challenges of its customers and integration partners.
Role Description
This is a full-time on-site role as a Sales and Technical Support Engineer at Geutebrück USA in Tampa, FL. As a Sales and Technical Support Engineer, you will be responsible for providing technical support, troubleshooting, and analytical solutions to customers, as well as ensuring top-tier customer service and support. You will work closely with a network of Certified Integrator Partners to deliver tailored video security solutions that meet the unique needs of each customer.
Qualifications
- Knowledge of Video Management Software is Required!
- Technical Support and Troubleshooting skills
- Analytical Skills
- IT Networking - Troubleshooting experience
- Basic level database analysis experience, such as SQL (helpful)
- Customer Support and Customer Service experience
- Excellent communication and interpersonal skills
- Ability to work collaboratively in a team environment