Housekeeping Supervisor

Welcome to Staybridge Suites in Lovely Downtown Lubbock, Texas

Conveniently situated across from Texas Tech University, Staybridge Suites Lubbock is near the University Medical Center, Covenant Health Systems and the Lubbock International Airport. This upscale extended stay Lubbock hotel offers easy access to a number of exciting attractions and well-known businesses.

Assists the executive housekeeper and assistant executive housekeeper in directing the housekeeping department to ensure clean, orderly, and attractive conditions of the establishment in accordance to corporate and franchise standards. Responsible for all aspects of the housekeeping function including but not limited to supplies, linen, equipment, work orders and others duties as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

Assists the Executive Housekeeper and Assistant Executive Housekeeper in the supervision of all housekeeping associates. Also, assists in the scheduling and training of all staff.

Acts as a liaison for the Director of Housekeeping and the Housekeeping Inspectors.

Responds to guests' requests and complaints concerning the housekeeping department.

Inspects guest rooms to ensure that qualities of work and hotel standards are maintained.

Maintains contact with the Front Desk and Sales. Approves rooms for occupancy and notifies the front desk.

Fills in for the Executive Housekeeper/ Assistant Housekeeper in his/her absence.

Assists the Executive Housekeeper/Assistant Housekeeper with monthly inventories of guest and housekeeping supplies. Also place orders for all necessary equipment.

Maintains and issues housekeeping keys.

Ensures that staff is in adherence to hotel uniform/grooming standards at all times.

Performs other duties as assigned by management.

SUPERVISORY RESPONSIBLIITIES:

Directly supervises 20 to 40 employees in the Housekeeping Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning; assigning, and directing work; appraising performance; rewarding and discipline employees; addressing complaints and resolving problems.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Extensive knowledge of hotel housekeeping techniques is a must.

(Ref: 326)