What are the responsibilities and job description for the Rooms Inspector position at GF Hotels & Resorts USA?
Modernly designed with you in mind, our Courtyard by Marriott hotel in Greenville offers guest upgraded guest rooms and amenities, coupled with first class service. A favorite among hotels in Greenville, SC, this hotel is ideal for business travelers, groups, or a leisurely getaway. From the moment you walk through the doors, you are welcomed with true southern hospitality and charm
The Rooms Inspector supports hotel operations by maintainingand reporting all service and quality deficiencies that do not meetpre-established standards. This role is responsible for the inspection andevaluation of guest units prior to occupancy to insure established standardsare met and exceeded to include cleanliness, inventory, and maintenance. TheHousekeeping Inspector maintains records of inspections to be reviewed bymanagement.
- Set up and present daily assignments for all housekeepers.
- Balance and clear the room status nightly, comparing the PM Housekeeping Report with the computer's room status report and resolve all discrepancies.
- Inspect guest rooms, retain data for training and disciplinary action, if necessary.
- Maintain and monitor "Lost and Found" procedures and policies according to standards.
- Train all Housekeeping personnel to perform their duties to company standards, using effective training according to standards.
- Ensure that associates are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other associates.
- Conduct daily morning meetings with staff.
- Conduct weekly walk through with General Manager and Property Engineer.
- Use the telephone and computer system for reporting and verifying room status.
- Properly store, secure and issue supplies as needed to meet business demands.
- Complete all reports in a timely and efficient manner as required by management.
- Establish, with General Manager's approval, any additional standards as needed for the Housekeeping Department.
- Review Guest Request log daily to ensure that all requests have been met, taking proactive steps to address problems before they occur.
- Ensure completion of regular maintenance and cleaning projects on a biannual basis.
- Monitor all V.I.P.'s, special guests and requests.
- Perform any other duties as requested by the Housekeeping Manager
Prior hotel housekeeping experience required. Inspector orlead experience is ideal. Marriott experience preferred.
At GF we believe that people are the key to our success.We offer health insurance, paid time off, ongoing learning opportunities,competitive compensation plus a great culture.
GF Hotels & Resorts is an award-winning full-serviceownership and management company that specializes in hotels, resorts, golfcourses, and other related hospitality assets. Since its founding in 1988, GFhas operated over 800 properties in 46 states. GF’s expertise includes but isnot limited to Sales & Marketing, Food & Beverage, Revenue Strategy,Information Technology, Human Resources and a complete Accounting System.Currently, GF partners with Hilton, Marriott, Hyatt, IHG, Choice, Wyndham, BestWestern, among others, as well as individual properties. With its award-winningapproach to maximizing guest satisfaction, GF has been recognized as one of thetop management companies in the industry.
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