What are the responsibilities and job description for the Accounts Receivable position at GFI Digital?
GFI Digital, Inc. is currently seeking Accounts Receivable candidates to add to our Jefferson City team. The Accounts Receivable Administrator is responsible for contacting customers to collect outstanding payments for all GFI companies and major vendors in fast-paced environment. Maintain balance between establishing relationships with internal and external customers. Working independently with a team-oriented attitude and possess excellent verbal and written communication skills.
Duties:
- Contact past due accounts by phone or email
- Review outstanding accounts to reduce past due balances across all GFI companies and vendors
- Notate all customer contact in E-Automate
- Check/release Supply And Service Holds frequently during the day to complete customer requests
- Work on and process coded customer invoices daily
- Process and maintain credit cards and check-by-phone daily
- Manage emails and voice-mails for internal and external customers
- Answer rollover calls on the A/R phone line
- Review all CEO Juice /GFI internal reports which generate daily
- Maintain, process and complete monthly reports
- Process write off/bankruptcy accounts by deadline each month
- Process finance charges and statements each month
- Complete customer adjustments, money moves and refunds
- Work on misapplied payments and credits on customer accounts
- Process credit checks
- Communicate with leasing companies regarding mutual accounts
- Reconcile customer disputes
- Report discrepancies on customer accounts to appropriate department for resolution
- Accurately and effectively prioritize tasks to ensure deadlines are met
- Other tasks as assigned
- Precise attention to detail, high level of organization
- Excellent communication and interpersonal skills
- Ability to meet deadlines and follow clear instructions
- Highly self-motivated and directed
- Proven analytical and problem-solving abilities
- Experienced working in an office setting
- Solutions focused
- Ability to multi-task and organize and prioritize deadlines accordingly
- Exhibit professional appearance and demeanor at all time