What are the responsibilities and job description for the Head of Sales - Texas position at GFiber?
At GFiber, we believe in the power of great internet that lets people do more, helps communities get stronger and makes amazing things possible. We're not just growing to build better internet experiences, we're also building a welcoming place where people who want to make a difference can grow their careers.
GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our growing, inclusive team is expanding as we connect more cities and people.
The application window will be open until at least Mar 1st, 2025. This opportunity will remain online based on business needs which may be before or after the specified date.
The Southwest Region Sales team is a key contributor to our customer growth and market expansion. We collaborate closely with various sectors in the residential and commercial space, including: multifamily, small and medium business, residential direct sales, and retail. Through these channels, we drive penetration and growth across diverse markets.
Role Description
As the Head of Sales, Texas, you will be responsible for building, leading, and scaling sales efforts across multiple customer segments, including single family homes, multi-dwelling units, retail and small to medium businesses. This role requires deep market knowledge, strong leadership in field sales, and a strategic focus on market penetration and growth.
You will report to the regional General Manager and work cross-functionally with Customer Operations (CE), Marketing, and Business Development teams to ensure successful sales execution, market growth, and retention strategies.
In this role, you'll:
Know Your Market:
- Understand competition and where the business will be successful and anticipate challenges.
- Identify and influence the direction of the Fiber build machine.
- Lead market expansion efforts by prioritizing new city jurisdictions that align with our business goals.
- Leverage customer metrics to refine sales and outreach strategies.
- Ensure strong community engagement by working with local organizations like the BBB, Chambers of Commerce, Land Developers, and Builders to expand outreach efforts.
Lead the Sales Team:
- Own and achieve market operations plan targets for field sales channels.
- Coach and develop the next level of management to drive long-term sales success.
- Be responsible for all field sales channel performance, manage staffing needs, including the identification, hiring, and retention of top sales talent.
- Maintain a healthy sales inventory to support customer acquisition targets.
Drive Market Growth
- Collaborate with Customer Operations to align field sales efforts with digital, direct mail, and call center strategy.
- Oversee and execute market penetration growth plans (near-term & long-term strategies).
- Serve as the primary POC for competitive intelligence, relaying market insights from the field to central teams.
- Surface and refine key sales messages to maximize effectiveness in the field.
- Monitor and enhance the signup-to-connect funnel, escalating potential roadblocks to GM and central teams
At a minimum we'd like you to have:
- Bachelor's degree or equivalent practical experience.
- 8 years of leadership experience in sales, with a proven track recording in residential and commercial field sales - with a particular emphasis on D2D (door-to-door) direct sales and MxU (multi-tenant unit) inventory acquisition.
- Experience in managing a customer portfolio of 100k customers and the respective sales operations dedicated to those customers
- Experience leveraging market intelligence, analytics, and data-driven decision-making.
- Experience working with internal and external cross-functional teams (e.g., marketing, field maintenance) and stakeholders to execute strategies that deliver business growth and results.
- Ability to travel domestically 10% of the time.
It's preferred if you have:
- Master Business Administration degree or equivalent practical work experience.
- 10 years of progressive leadership experience, including executive-level sales leadership
- Deep industry experience in FTTx sales, telecom or internet service providers (ISP)
- Experience presenting data-driven insights and providing strategic recommendations to leadership.
- Experience in partnerships with builders, developers, and local organizations to drive market growth.
- Experience in creating high-impact sales messaging that resonates with field teams.
The US base salary range for this full-time position is between $185,000 - $273,000 bonus cash award benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.
GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google's Candidate Privacy Policy. For more information please refer to our Equal Employment Opportunity Policy and the EEOC's "Know your rights: workplace discrimination is illegal" (PDF).
It's important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for applicants form. Our candidate accommodations team will then connect with you to confidentially discuss your options.
Salary : $185,000 - $273,000
