What are the responsibilities and job description for the Business Analyst - Collaboration Success position at GForce Life Sciences?
Senior Business Analyst Collaboration Success
6-month contract
On-site in Sunnyvale, CA
Must be able to work on a W2
Position Summary
Sr. Business Analyst, Collaboration Success is responsible for driving the adoption of Collaboration technologies to increase workforce awareness and productivity. This role manages collaboration success & enablement processes focused on ensuring that employees have the motivation, ability, and knowledge to fully exploit IT-supplied collaboration technologies. This role will work closely with partners, such as corporate communications and line of business leaders, as well as other IT colleagues and technology vendors.
Main Responsibilities
- Define and lead collaboration success & enablement strategy and processes.
- Identify, monitor, publish and manage goals and measurements to show collaboration success impact.
- Coordinates multi-channel communications campaigns to drive technology adoption.
- Collaborates with various stakeholders across unified communication, in-room experience & content collaboration capabilities stakeholders.
- Oversee the creation, management, and awareness of the centralized repository of technology enablement resources (videos, how-to, quick-start guides, etc.)
- Facilitate or oversee enablement and awareness events (Ask the Expert, Immersion Experiences, webinars, lunch and learns, focus groups etc.)
- Manage the bi-annual collaboration tools effectiveness survey process to establish and track promoter metrics.
- Partner with operations, engineering, and governance teams to identify potential improvements or impacts to customer experience and proactively manage potential disruptions.
- Connect with line-of-business leaders to ensure participation in their events and team meetings to drive change management and adoption strategies.
- Monitor emerging technology trends and leverage workplace analytics, usage metrics and survey results to ensure initiatives are driven by objective data.
- Oversee network of enablement agents and champions, facilitate knowledge sharing and collaboration across the enterprise through regular engagement.
- Participate in employee onboarding to highlight available resources and raise awareness of digital workplace technologies.
Skills / Job Requirements :
