What are the responsibilities and job description for the COMMUNITY MGR - EXEMPT - DTLA position at GHP Management?
As the Community Manager , you are a team builder and leader who provides support, mentorship and direction to ensure high level of employee and resident engagement. You thrive on sharing your knowledge and creating a better future for GHP, and you are the number one ambassador of the GHP culture and vision within your community.
You are responsible for meeting the asset performance expectations by achieving revenue growth, occupancy and reputation management goals. You accomplish these goals through creating the greatest possible living experience and well-being of all individuals associated with the community - both team members and residents.
Leadership & Customer Experience :
- Creates and maintains a safe, respectful, and productive environment for all team members at the community.
- Selects, hires, trains, coaches, and develops team members with focus on Care, Excellence, Ownership, and Integrity.
- Establishes a learning culture and maintains a strong connection of the community team to GHP.
- Leads by example and ensures a proactive approach to Service Excellence is adopted for all key customer touch points (leasing, move-in, renewal, move-out, etc.)
- Efficiently handles resident requests and concerns. Empowers employees to solve problems and achieve goals through immediate resolution and follow-up.
Financial Performance :
Operations :
PROFESSIONAL REQUIREMENTS :
Salary Range : $90K - $100K Annually, DOE
Benefits : Fully paid medical insurance available to employees along with dental, vision. Other benefits include : flexible spending account, Life / AD&D insurance, pet insurance, Employee Assistance Program, TicketsAtWork. There is also free onsite parking.
Salary : $90,000 - $100,000
