What are the responsibilities and job description for the Front Desk Receptionist position at Ghumrawi Foot and Ankle?
Overview
We are seeking a dedicated and professional Bilingual (Spanish/English) Front Desk Receptionist to join our team. This role is crucial in providing exceptional customer service and ensuring the smooth operation of our clinic. The ideal candidate will possess strong communication skills, a friendly demeanor, and the ability to manage multiple tasks efficiently.
Duties
- Greet patients and visitors warmly, providing a welcoming atmosphere.
- Manage phone calls with excellent phone etiquette, addressing inquiries and scheduling appointments.
- Utilize clinic systems Nextgen (EHR) for medical scheduling and patient management.
- Assist in maintaining patient care plans and ensure compliance with HIPAA regulations.
- Coordinate with medical staff to facilitate efficient patient flow and communication.
- Handle administrative tasks including filing, data entry, and maintaining organized records.
- Support the team in various projects as needed to enhance clinic operations.
Requirements
- Proven experience in a front desk or receptionist role, preferably in a medical or clinical setting.
- Strong phone etiquette and interpersonal skills to interact effectively with patients and staff.
- Familiarity with coding practices and medical terminology is a plus.
- Bilingual (Spanish and English)
- Proficiency in using electronic health record systems such as Athenahealth or Epic.
- Ability to manage multiple tasks while maintaining attention to detail.
- Knowledge of HIPAA regulations to ensure patient confidentiality.
- High school diploma or equivalent; additional certification in office administration is a plus.
Join us in making a difference in our patients' lives by providing top-notch service at the front desk!
Job Type: Part-time
Pay: $15.00 per hour
Expected hours: 28 per week
Medical Specialty:
- Podiatry
Schedule:
- Day shift
- No nights
- Weekends as needed
Ability to Commute:
- Brandon, FL 33511 (Required)
Ability to Relocate:
- Brandon, FL 33511: Relocate before starting work (Preferred)
Work Location: In person
Salary : $15