What are the responsibilities and job description for the Medical Front Desk Receptionist position at GI Consultants?
***Applicants can submit an application online at: https://giconsultants.com/our-team/career-opportunities/staff-recruitment/apply-for-a-position/
Are you looking for a position where you get to feel like you're helping people in our community? How about a consistent schedule with weekends and holidays off in the medical field? If so, this is the position for you! We are certified as a "Great Place to Work," and we do a lot for our employees to show them we care about the work they do.
GENERAL SUMMARY OF DUTIES:
Your role is to always provide patients, coworkers, providers and associates the best professional support and service. In your position you are responsible for:
1. Assisting in the achievement of meeting our standards of excellence for both internal and external customer service and patient care.
2. Adhering to corporate confidentiality requirements and not disclosing private or protected health information unless required to do so in an official capacity and/or job function.
3. Participating in quality control and performance improvement activities as determined by federal, state, local and corporate regulations.
ESSENTIAL FUNCTIONS:
1. Greets, instructs, and directs patients and visitors in a prompt courteous manner.
2. Checks in patients using gKiosk, collects co-pays, verifies and updates necessary demographics and information. Enters all new patient insurance information into the system, scans the insurance and ID cards into each patient account.
3. Schedule appointments as time permits.
4. Serves as liaison between patient and medical support staff. Answers all billing inquires and or billing questions that come from our patients, staff and physicians.
5. Greets and screens visitors, directing them to the appropriate department or person.
6. Alerts medical staff in the event of an emergency in the reception area.
7. Maintains work area and lobby in a neat, clean, and orderly manner.
8. Performs a variety of clerical duties.
9. Updates daily schedule of appointments by status.
10. Take a picture of each patient for the electronic medical record.
11. Assists with scheduling as needed.
12. All other duties as assigned.
EDUCATION:
High School Diploma or equivalent and/or preferred
EXPERIENCE/SKILLS/KNOWLEDGE:
1. Prefer two years of experience in customer relations.
2. Prefer two-year work experience in a medical setting.
3. Knowledge of medical terminology desirable
4. Word processing and computer experience required
5. Proficient in English grammar and spelling with the ability to speak clear and concise in both written and verbal communication skills.
6. Ability to manage time and multitask effectively.
Job Type: Full-time
WHY WORK WITH GI CONSULTANTS?
- We offer competitive wages in the Reno-Tahoe area for medical staff! Salary commensurate with experience!
- We offer all kinds of benefits, including health insurance, dental insurance, vision insurance, short-term disability, 3 weeks of PTO, HSA or FSA, and lots more!
- We do fun employee events all year long, with baseball game outings, catered lunches, BBQs, games, and a giant Christmas party at the end of the year!
- Company culture is important to us, and we're always striving to celebrate our staff and improve the working environment how we can. We recently (in 2021) became a Great Places to Work Certified company – check out our results from the certification survey here: https://www.greatplacetowork.com/certified-company/7037928
GIC is an equal opportunity employer.
- Gastroenterology Consultants is taking every effort to minimize COVID-19 exposure risk for our employees, patients, and the community. We are also required to follow federal mandates per CMS relating to COVID-19 vaccinations. Applicants will be asked to provide proof of COVID vaccination upon onboarding, or they will have an opportunity to file for a medical, disability, or religious-based exemption.
Job Type: Full-time
Pay: From $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Work Location: On the road
Salary : $21
