What are the responsibilities and job description for the Automotive Service Advisor position at Giambalvo Hyundai of Hanover?
Company Overview
Jack Giambalvo Motor Company has been a trusted name in the automotive industry for over 50 years! With now 9 locations in the York/Hanover area and a dedicated team of over 300 employees, we pride ourselves on creating a family-like atmosphere that values hard work and commitment to excellence.
Summary
Jack Giambalvo Motor Company is now seeking a full time Service Advisor for our Giambalvo Hyundai of Hanover location. Our Service Advisors are responsible for creating positive service experiences for our customers by:
- Greeting customers in a timely, friendly manner.
- Handling telephone inquiries regarding appointments and work in process.
- Coordinating service orders with technicians.
- Advising customers on estimated service costs, completion timeframes, and any potential changes.
- Suggesting appropriate additional services to customers.
Qualifications
High school diploma or the equivalent. Valid driver's license and acceptable driving record required. Prior customer service experience required preferably in an automotive environment. General knowledge of vehicle mechanical operations helpful. Professional personal appearance. Excellent oral and written communication skills. Basic computer skills--ability to be trained on dealership computer systems.
Compensation level will depend on experience and pay will be hourly or commission depending on experience.
Employees at Jack Giambalvo Motor Co. are provided a wide range of benefits including: Medical, Dental and Vision Insurance * Health Saving Account * 401(k) Savings Plan with company match * Paid Time Off Benefits* Employee Discounts *
If you are passionate about delivering exceptional customer service in the automotive field, we invite you to join our family at Jack Giambalvo Motor Company. Apply today!
Jack Giambalvo Motor Company is an Equal Opportunity Employer.
Job Type: Full-time
Pay: $40,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Work Days:
- Monday to Friday
Application Question(s):
- Please describe why you would be a good fit for this role?
Work Location: In person
Salary : $40,000 - $65,000