Ice Cream Dairy Bar Shift Leaders- Waterville Location

Ice Cream Dairy Bar Shift leaders- Waterville Location

The most delicious decision you'll make: Join our Team!

Behind every scoop of Gifford’s Famous Ice Cream is a passionate team bringing hard work and creative ideas to the table. For over 40 years, Gifford’s has been bringing people together to celebrate life’s moments, and you can be a part of the celebrations.

If you enjoy ice cream, collaborating with others and are interested in providing quality leadership to our stand family, Gifford’s is the place for you! We believe in our culture, an amazing work environment, and endless Ice Cream! Who could ask for anything more?

Day in the Life of a Shift Leader:

• Ice cream connoisseur- Enthusiastically share knowledge and recommendations about Gifford’s Ice cream with customers while taking orders.
• Stocking and Inventory-Stocks all ice cream, freezers, serving dishes, utensils and communicates needs to stand manager to have all menu items ready and available for customers.
• Maintenance- Ensure the stand and parking lot are kept in a safe, clean and organized condition; Cleaning, washing dishes, sweeping, mopping, exterior trash pickup etc.
• Leadership of the safety and hygiene standards – keeping the stand sparkling clean!
• Cash Management- Position requires general cash handling, transaction tendering, POS trouble shooting, opening/closing deposits, voids, returns etc.
• Contribute to an environment where we create sweet moments of joy for our team & guests.
• Hustle, hustle, hustle – whether there’s a line out the door or we’ve hit a slow spell.
• Provide and lead stellar customer service in a fast-paced, high-volume environment and stay focused under pressure.
• Respect safety and quality standards to create a consistently joyful experience for our customers.
• Coaching and Developing Others —identify developmental needs of others and coaching, mentoring, or otherwise helping to improve their knowledge or skills.
• Leadership of the Stand Family, Customer Safety and Customer service to adhere to the Gifford’s Code of Conduct.
• Cross train to support the Mini Golf course (Skowhegan and Waterville Stands) .
• Have fun and be you! We recognize the value different perspectives & cultures bring to an organization.

Shift leader Qualifications:

• High School Diploma or equivalent preferred
• Experience with Customer Service and leadership preferred
• Must have a valid driver’s license
• Available to work entire season or during the summer months (Holidays Memorial Day, 4th of July, and Labor Day Weekends Mandatory).
• Must have reliable transportation and flexible availability (daytime, nighttime, weekend, and holidays)
• You can communicate clearly in an unapologetically positive manner to all people – customers, fellow stand family, and supervisors.
• Ability to take direction from leadership and provide direction to stand family.
• Manager Serve Safe Certified is a Plus
• Attention to Detail — Position requires being detailed and thorough in completing tasks.
• Analytical Thinking — Position requires analyzing information and using logic to address work-related challenges.
• Communicate professionally— Position requires providing information to Leadership, co-workers, and subordinates by telephone, in written form, e-mail, or in person
• Must be able to perform physically demanding tasks such as standing and walking for long periods of time, with constant moving, bending, lifting, reaching and turning during all shifts in close proximity to others.
• Must be able to reach and grasp with hands, talk and hear from far away and in close proximity, taste and smell.
• Ability to work around ice cream equipment with moving parts and extreme temperature changes when entering our freezers. Will be required to withstand time inside of a freezer environment for receiving orders and doing inventories
• Must be able to climb ladders, balance, stoop, kneel and crouch while also being able to lift and move up to at least 20 pounds, but occasionally up to 50 pounds or more.
• Attendance is an essential function of the job.

Gifford’s Ice Cream Values

• Lead by example
• Be Passionate and Love what we do
• Make It Count
• Smile and have fun
• Take Pride
• Guard Quality
• Be Honest and Respectful
• Actively Listen

Pay and Benefits

• Starts at $15.50/ hr
• Generous Employee discount
• Flexible schedule
• Paid training
• Growth opportunities

Type of position: Hourly; Seasonal Part time (Days, Nights, Weekends and Holidays)

Apply today, we can’t wait to meet you! https://www.giffordsicecream.com/application/

Job Types: Part-time, Seasonal

Pay: From $15.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Paid training

Shift:

• Day shift
• Evening shift
• Morning shift

Work Location: In person

Salary : $16