Corporate Director of Human Resources

Salary: DOE

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Ensures exceptional guest service experiences for both internal and external guests.
• Collaborates with the Corporate VP of HR to execute strategic and operational HR plans aligned with Enterprise goals.
• Advises leadership and management on HR matters, encompassing recruiting, employee relations, compliance, training, performance management, leadership development, compensation administration, policies and procedures, conflict resolution, and terminations.
• Guides leadership teams in understanding Recruitment, Organizational Development, HR, Compensation, Benefits, and other workforce strategies and programs.
• Supervises, supports, and mentors Human Resources team.
• Partner with Enterprise leadership to develop strategies and programs that address business needs and enhance cultural alignment.
• Lead Human Resources team members by defining expectations, providing training, and managing performance.
• Design and implement a competitive total rewards program coveting compensation, benefits, performance appraisal, employee incentives, and wellness initiatives.
• Direct the development and maintenance of competitive compensation programs, utilizing market data and conducting wage studies.
• Keeps abreast of recent US labor law changes, monitors labor updates, and ensures Human Resources compliance.
• Stays informed about trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Communicates and enforces Enterprise's policies related to employee issues.
• Prepares analytical and statistical reports for management.
• Maintain fiscal responsibility of protection of Company revenue through any cost related expenses such as benefits, turnover and litigation.
• Maintain departmental HR budget according to policies to include ongoing expense review, approval and tracking and preparation of data for monthly P&L's.

• High School Diploma or equivalent required.

• Bachelor's degree in Human Resources Management, Business Administration, Public Administration or related field, or equivalent training and experience preferred.

• Human Resources dedicated certification required (SCP, PHR, THRP)

• 10 years of progressive HR experience required; 5 years hospitality or gaming industry preferred.

• Working knowledge of human resources practices, laws and regulations required.

• Working knowledge of all key areas of HR including recruitment, compensation and benefits, employee relations, information systems, retention, rewards, and learning and development.

• Proven supervision, leadership & coaching skills.

• Must have extensive knowledge in benefit and compensation management. Experience with self-funded insurance plans strongly preferred.

• Must be computer literate and have knowledge of Microsoft Office and/or other computer and HR Software.

• Ability to evaluate courses of action and reach sound, non-judgmental management decisions and resolutions.

• Demonstrated understanding of organizational development.

• Must possess strong organizational and time management skills.

• Demonstrated ability to perform the GILA WAY which is as follows:
  • Greet our guest

  • Interact positively with our guest

  • Listen actively to our guest

  • Appreciate our guest

• Demonstrated excellence in guest service skills, strong telephone etiquette, a self-starter with the ability to follow-up and complete tasks in a timely manner with minimum supervision.

• Proven ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members.

• Strong interpersonal and communication skills, both written and oral.

• This position must have in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilities.