What are the responsibilities and job description for the Bingo Caller position at Gila River Resorts & Casinos?
Closing Date: January 31, 2025 at 4:00 PM
Pay Range: $9.50 per hour plus tips
This position is responsible for providing a memorable experience for Bingo guests while protecting the assets, as well as demonstrating the GILA WAY.
Essential Duties and Responsibilities:
- Promotes and provides excellent guest service experiences to both internal and external guests.
- Prior to each Bingo session, completes a pre-session check of Bingo equipment including Bingo machinery, number boards, Bingo verifier, printer, Bingo balls, T.V. monitors, sound system, and microphones, while ensuring that all items are operational.
- Responsible for controlling the bingo program time by calling game ball numbers at a speed with which customers are able to mark their bingo cards accurately.
- Announces bingo ball numbers and verifies them via computer.
- Verifies and validates all bingo winners by entering bingo card serial numbers into the bingo verifier, and announces valid bingo and payout.
- Protects the integrity of bingo and operation of all bingo gamed, in all ways possible.
- Maintains a dependable work attendance record with extremely infrequent absences and/or lateness.
- Performs other special projects and duties as assigned.
Skills/ Requirements
- High School Diploma or equivalent preferred.
- Ability to perform the GILA WAY which is as follows; Greet our guest, Interact positively with our guest, Listen actively to our guest, Appreciate our guest.
- Must possess excellent guest service skills, strong telephone etiquette, and be a self-starter with the ability to follow-up and complete tasks in a timely manner with minimum supervision.
- Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members.
- Strong interpersonal and communication skills, both written and oral.
- This position must have, or an ability to acquire within one year, an in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilities.
Important Notes
As a condition of employment, all new hires must pass the following:
Pre-employment Alcohol/Drug Test. This drug test includes the normal seven-panel test, but excludes marijuana for non-safety sensitive positions.
Background check. Applicants who have felonies, warrants, outstanding tickets, shoplifting or theft convictions will be ineligible for employment.
Salary : $10
