What are the responsibilities and job description for the Box Office Representative (Part time) position at Gila River Resorts & Casinos?
Closing Date: February 26, 2025 at 4:00 PM
Pay Rate: $18.00 per hour
This position provides excellent Guest Services by accurately and efficiently processing box office purchases and pick-ups for guests. Possess a professional yet friendly attitude and exceptional guest service to all guests, as well as demonstrating the GILA WAY.
Essential Duties and Responsibilities:
- Promotes and provides excellent guest service experiences to both internal and external guests.
- Accurately and efficiently processes guests tickets selection through the computerized ticketing system.
- Accurately and efficiently processes guests purchases through the enterprise's cash register system.
- Greets guest with a smile and engages them in conversation as appropriate.
- Maintains the accountability and security of their individual cash drawer event tickets and enterprises assets.
- Performs other special projects and duties as assigned.
Skills/ Requirements
- High School Diploma or equivalent preferred.
- Guest service experience required. Prefer computerized ticketing system experience.
- Must be able to count and make change accurately. Prefer cash register experience.
- Must possess an outgoing attitude and enjoy working with the general public.
- Must pass a pre-employment drug/alcohol test and agree to maintain a Drug-Free Workplace as a condition of employment.
- Must pass a full background check to be certified/licensed prior to employment.
- Must be able to work in a smoking environment.
Important Notes
As a condition of employment, all new hires must pass the following:
Pre-employment Alcohol/Drug Test. This drug test includes the normal seven-panel test, but excludes marijuana for non-safety sensitive positions.
Background check. Applicants who have felonies, warrants, outstanding tickets, shoplifting or theft convictions will be ineligible for employment.
Salary : $18
