Event Coordinator

Job Overview:

The primary job duties of the Operations and Events Coordinator are to:

1. Oversee the Chamber’s office and operations.
2. Oversee the Chamber’s communication (e-newsletters, e-blasts, social media posts, and website).
3. Coordinate all Chamber events that create brand awareness and drive top-of-mind engagement of membership activities and benefits.

Things you’ll love about working here:

1. No two days are ever the same!

From luncheons on special topics to our once-a-month morning networking Network B4 Nine gathering or planning our annual She-EO Women’s event, you’ll have a healthy but manageable To Do List with opportunities to engage with a diverse group of business professionals. A day in the life of a Chamber employee is focused on our members and helping them with their business needs.

1. Yes, it’s a full-time job, but we have lots of flexibility

Occasionally we can take a day to work from home to encourage a healthy work/life balance. Need to go to the dentist next Tuesday? It’s ok and understood that you have a life outside of work. Not stressing about these interruptions allows you to focus on your productivity and job duties.

1. Half days off on Fridays during the summer!

Who doesn’t like a few extra hours to start the weekend when it’s sunny out?

1. We have great members, and they are a ton of fun to network with and see at our events!

Plus, as our Operations and Events Coordinator, you’ll be working with a group of volunteers, committee members and Chamber team that supports collaboration and innovation.

1. Ongoing professional development and training is supported!

If there is a conference or webinar that is needed to enhance our skillset, our Board of Directors encourages personal growth so that we can be more efficient and innovative.

1. Two weeks of Paid Time Off AND nine paid holidays (Plus Earned Sick Time (ESTA))

Chamber employees receive 9 paid holidays, plus as a new employee you will receive 2 weeks of PTO annually (after your first 90 days.) Plus the additional PTO covering the new Earned Sick Time Act.

THE ESSENTIAL RESPONSIBILITIES OF THE JOB INCLUDE:

• Operations: Oversees the day-to-day operations of the Chamber, including membership engagement and retention, event planning and coordination, financial management, and administrative tasks. This role requires a strong ability to manage multiple projects simultaneously, excellent communication skills, and a focus on providing exceptional customer service to Chamber members. Maintain and update membership database and email marketing database contacts. Ensure accuracy and integrity of member and partner information. Specifically, responsibilities include handling billing and invoicing, processing payments, maintaining financial records, and preparing reports for the President.
• Member Support: Be a resource for members, answering questions, managing primary Chamber email, providing guidance, and identifying opportunities to connect them with the right Chamber programs, services, or other members. Support new member activities such as ribbon cuttings and grand openings.
• Communications: Lead for -newsletter, social media & website creation, editing, and publishing with accurate and up-to-date content.
• Marketing Collaboration: Work closely with the Chamber team to promote events and member success stories across digital platforms and Chamber newsletters. Prepare communications to members, committees and other stakeholders.
• Event Management: Coordinate and execute Chamber events from conception to completion, including networking mixers, professional development seminars, after hours & recognition, golf outing, and specialty events, along with managing volunteers, vendors, and venues to ensure smooth logistics, engaging programming, and impactful member experiences. Track event attendance and membership for metrics/engagement.
• Budget Oversight: Oversee event budgets, vendor negotiations, and sponsorship agreements to ensure financially successful events.
• Partnership Building: Develop and maintain relationships with sponsors, vendors, and community partners to enhance event offerings and increase member value and engagement.

REQUIREMENTS:

Ideal applicants should meet the following qualifications:

• Excellent ability to communicate, both written and verbally, with individuals and groups.
• Task and detail oriented with a proven track record of managing challenging situations and deadlines.
• Intermediate or higher level of proficiency in word processing, databases, spreadsheets, photography and social media
• Must have a polished demeanor and be comfortable working with people at all levels
• Associates/bachelor’s in business, Marketing, or Communications or equivalent experience
• Candidates must be able to work a few evening hours each month when an occasional networking or special event is scheduled after regular business hours.

Nice to Have:

• Experience leading the creation of engaging social media content, including planning, designing, and executing posts across various platforms.
• Passion for helping businesses and member engagement.
• Experience with Association Management Software, Canva Design and Constant Contacts email marketing software.
• Experience in project management, workforce development, or community outreach is a plus.

This role is perfect for someone who loves building community, has an eye for detail, and is energized by bringing people together.

Chamber office is open to public: Monday – Thursday 9am – 4pm, Fridays 9am – 12pm.

The salary range for the Operations & Events Coordinator is $43,000 - $45,000. Health benefits available. Full time position.

HOW TO APPLY:

No calls or emails to the Chamber office with regards to this job posting!

Gill Staffing (www.gillstaffing.com) is coordinating this job search.

Interested candidates should send a cover letter, resume, and salary requirements by 12noon on April 25, 2025. No calls or emails to the Chamber office with regards to this job posting please.

To learn more about the Novi Chamber visit www.novichamber.com