Membership Recruiter

POSITION TITLE: Member Recruitment Specialist

OPERATING UNIT: Membership Support

CLASSIFICATION: Full Time, Hourly, Safety Sensitive

POSITION SUMMARY
The Recruiting Specialist is pivotal in driving our organization's growth and amplifying its impact. You will spearhead innovative recruiting strategies to inspire and engage potential new girl and adult members within designated geographic areas. Leverage your expertise in community engagement, strategic planning, and relationship-building to achieve growth goals for membership. As a representative of our mission, you will lead efforts to recruit individuals for leadership training, foster a network of volunteers, establish strategic program partnerships, and promote engagement in community activities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Strategically evaluate potential members, persuasively present our mission and values, address concerns and answer questions, and secure recruiting commitments and follow-up opportunities.

· Collaborate with the team to develop and execute a comprehensive 12-month membership growth plan, utilizing market data and trends to target areas for expansion. Successfully execute membership recruitment and marketing strategies, as outlined in our strategic and annual tactical plans.

· Develop action plans and timelines, identify precise targets, and project the required contact volume to meet membership goals. Utilize database tools, like Looker and Salesforce, to generate reports that quantitatively measure recruitment impact.

· Maintain a flexible schedule to accommodate evening and weekend recruitment activities. Travel within designated areas to represent the organization at events, deliver presentations, and build relationships with potential members and partners.

· Actively engage with community organizations, agencies, educators, faith-based institutions, and leaders to enhance awareness and participation in our mission.

· Establish and nurture relationships with community stakeholders, businesses, and organizations to drive membership growth and ensure inclusivity and accessibility for diverse members.

· Deliver clear, compelling messages about membership benefits across all platforms. Collaborate with Marketing and Communications team to align branding and promotions.

· Partner with volunteer staff to establish new troops, formulate recruitment strategies, and mentor Service Unit Recruiters to support the achievement of Service Unit recruitment goals.

· Ensure cross-functional collaboration to meet objectives and identify innovative techniques to enhance recruitment strategies.

· Provide superior follow-up and customer service to internal and external stakeholders. Gather feedback to refine recruitment strategies and improve and enhance results.

· Meet weekly, monthly, and yearly recruitment goals.

· Develop and maintain written standard operating procedures (cookbooks) for assigned positions and duties.

Actively participate in creating environments that foster diversity, equity, inclusion, and access through words, actions, and attitude.

REQUIRED COMPETENCIES

• Achievement Focus: Demonstrates persistence, overcomes obstacles, measures self against excellence, seizes opportunities, sets and achieves challenging goals, and takes calculated risks for goal attainment.
• Communication: Proficient in active listening and comprehension, articulates ideas effectively in written and verbal form, ensures others stay well-informed, and adept at choosing appropriate communication methods.
• Customer Service: Exhibits courtesy and sensitivity, handles challenging customer situations skillfully, fulfills commitments, promptly addresses customer needs, and actively seeks feedback to enhance service quality.
• Problem Solving: Skillfully develops alternative solutions, adeptly gathers and analyzes information, identifies and addresses issues promptly, and excels in group problem-solving contexts.

SUPERVISORY DUTIES

• Oversees volunteer committees designated to facilitate the recruitment of girls and adults within their jurisdiction.
• Oversee volunteer staff as needed.

EDUCATION AND/OR EXPERIENCE

• Bachelor’s degree or equivalent experience is required.
• 3 – 5 years of experience in membership recruiting or sales, showcasing a consistent history of achieving or surpassing goals.

ADDITIONAL JOB REQUIREMENTS

• Successful completion of a background check and drug screen.
• Registration as a member of GSUSA.
• Access to dependable transportation.
• Valid driver's license.
• Must provide proof of 100/300/100 liability coverage on a personal vehicle.

REQUIRED SKILLS & QUALITIES

• Persuasion and Communication: Proficient in building trust, asking insightful questions to understand needs, and conveying values using tailored, engaging language that inspires action. Strong oral and written communication skills. Bilingual Spanish skills are advantageous.
• Human Relations / Interpersonal: Connect with potential volunteers and members, displaying sensitivity in interactions with people from diverse backgrounds. Demonstrates respect and fairness in all interactions.
• Public Speaking: Confidently deliver persuasive speeches in public and over the phone, converting leads into memberships.
• Organizational: Committed to enhancing operational effectiveness and efficiency, employing creative and positive approaches. Manages time effectively, prioritizing and completing multiple tasks promptly.
• Attention to Detail / Excellence: Upholds the highest standards of excellence in materials prepared for internal and external publications.
• Reasoning / Problem-solving: Demonstrates strong reasoning ability, promptly addressing problems by informing supervisors. Handles sensitive information with confidentiality and exercises sound judgment in decision-making, always aligning with the organization's mission.
• Teamwork: Collaborates effectively in a customer-focused environment, actively supporting diversity and promoting cooperation among staff, volunteers, and members. Cultivates a courteous and professional climate in interactions.
• Commitment and Pride: Displays genuine enthusiasm for the organization's mission and vision, modeling the organizational culture and embodying its purpose with pride.

COMPUTER EQUIPMENT AND SOFTWARE REQUIREMENTS

Proficiency in Microsoft Word, Outlook, and Excel is essential—previous experience or potential to learn the Salesforce.com platform to enhance tracking and measurement capabilities.

SELECTIVE ABILITIES & PHYSICAL DEMANDS The incumbent must be able to perform the following qualifications in order to be offered and/or maintain employment in this position.

• Physical capability to frequently kneel, bend, crouch, stop, and reach overhead.
• Ability to exert light force for lifting, carrying, pushing, pulling, or moving objects weighing up to 20 pounds.
• Willingness to work weekends, evenings, and nights regularly.
• Comfort with extended periods of stationary work involving computer usage (monitor, keyboard, mouse).
• Effective verbal communication skills, including public speaking engagements.
• Flexibility in schedule, accommodating evenings and weekends as necessary for job responsibilities.

WORK ENVIRONMENT

The employee will work in an office environment and in close quarters with other staff and clients. The noise level in the work environment varies from moderate to loud; hectic situations can occur.

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Application Question(s):

• Are you available to work varying hours, including day time, evenings and weekends?

Experience:

• Recruiting or Sales: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Willingness to travel:

• 50% (Preferred)

Work Location: In person

Salary : $20 - $24