What are the responsibilities and job description for the Outside Automotive Coordinator position at GiveMeTheVin.com?
- Manage account(s), maintaining effective communications and ensuring recon requirements are met.
- Review and update condition report; approve and audit vehicle repair.
- Walk vehicles while inspecting and make recommendations for reconditioning to increase vehicle value.
- Look at oil to determine if there is any engine sludge.
- Jump vehicles to obtain mileage.
- Look under rear bumper to check for any additional damage under the vehicle when suggesting a new bumper to clients.
- Respond to customer inquiries relating to vehicles.
- Provide quality service and assist in resolving problems.
- Manage vend out process for account(s). This included gate pass, vending out, estimates, approvals, announcements, repairs and vehicle returns.
- Communicate with CR and Recon departments to ensure appropriate movement of vehicles to the shops and ensure timely completion of reconditioning.
- Work with lot operations and zone administrators to ensure appropriate scanning and organization of account vehicles.
- Review vehicles in sale line up, locate missing vehicles, and work with account representative to ensure vehicles are ready for sale.
- Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.
- Perform other duties as assigned by management.
Qualifications:
- High School Diploma/GED and 3 years’ experience in a related field.
- OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline;
- OR 5 years’ experience in a related field.
- Basic computer skills required.
- Ability to drive vehicles with standard and automatic transmission.
- Ability to provide good customer service and multi-task.
- Must have basic automotive knowledge.
- Knowledge with mechanical repairs and condition report writing required.
- Satisfactory computer skills and the ability to utilize a portable terminal, brick, etc.
Physical Requirements:
- Constantly required to enter and exit vehicles.
- Ability to walk long distances.
- Regularly required to stand, walk, reach, talk, and hear.
