Admissions and Marketing Coordinator

Why join Givens? Givens Communities continues to be a positive force and advocate for older adults.  We have a mission to expand the possibilities of aging by improving lives through communities, services, and outreach.  Givens Communities promotes Diversity and Belonging by aligning our words with actions so that everyone is welcomed and treated with dignity and respect.  We continuously look for innovative approaches to achieve our sustainability goals and practices to protect our natural resources.  Our collective mindset is to ensure the communities remain forward thinking and progressive as our residents seek a purpose driven life. Purpose. Passion. Possibilities.

Join our team and benefit from:

• Three major medical health insurance plans to choose from with dental and vision coverage at no additional cost. Free basic coverage!
• Free short-term disability, life insurance, & access to our employee assistance program
• Paid time off (PTO) w/ immediate access to 5 PTO days before your 90 days!
• 403(b) retirement plan with up to a 6% matching
• Educational assistance & professional development opportunities
• Flexible spending account (FSA) & access to AFLAC & Prudential Life insurance products
• Fast-growing nonprofit with advancement opportunities
• Plus so much more!

Givens Estates is looking for an Admissions and Marketing Coordinator to support our Health Services marketing team. Reporting to the Health Services Marketing Director, the primary purpose of the Health Services Admissions and Marketing Coordinator is to plan and develop a process that coordinates the pre-admission, admission, discharge, and follow up process for Givens Estates Health Center and Wood Assisted Living. 

What you'll do:

• Maintain census and payer mix goals 
• Monitor and track all incoming referrals and leads
• Utilize the Customer Relationship Management system (Enquire) consistently and keep update
• Coordinate pre-admission and approval process in a timely manner
• Conducts tours of facility with potential residents and their family members
• Utilize the Admission Matrix and Scope of Service tools to determine appropriate placement and ability to offer accommodations
• Follow the denial process ensuring all clinical and financial denials have been approved prior to submitting denial to the referral source
• Participates in weekend on-call rotation to monitor and facilitate potential referrals
• Perform any other duties and/or tasks that may be assigned on an as-needed basis by an authorized supervisor

What you'll need:

• Bachelor's degree preferred with applicable sales and marketing experience
• 2 years' work experience with older adult population or any equivalent combination of training and experience while providing the required skills, knowledge, and abilities to fulfill the essential job responsibilities
• Long-term care or healthcare experience

Compensation is $55k - $60k, based on experience, and includes our comprehensive benefits package.

Still curious about what Givens is all about? It's kind of a long story, but at our core, we're a senior housing organization with a lot of heart and committed to providing housing to seniors of all socioeconomic backgrounds across WNC for more than 40 years. We already have four communities (two life plan communities and two affordable communities) with plans for many more in the coming years.