Lead Administrative Assistant

Since 2012, Giving Home Health Care has helped individuals impacted by conditions contracted while working in nuclear energy programs for the Department of Energy achieve compassionate and personalized in-home health care. We are a fast-growing, leading health care organization with services offered in Arizona, Colorado, Kentucky, Missouri, Nevada, New Mexico, Tennessee, Texas, and Utah.

You’ll be a perfect fit for our team if you are a caring and compassionate individual, someone who takes a patient-first approach, and values collaborative, mission-driven work. If that sounds like you, apply now and become part of our team at Giving Home!

The Lead Administrative Assistant plays a critical role within the home health care organization by overseeing the Clerical Administrative Support Team. This position is responsible for managing and coordinating daily administrative operations, ensuring seamless communication between clients, caregivers, and administrative staff, and enhancing overall employee satisfaction through effective event management and service coordination.

Responsibilities

• Team Leadership and Management:
• Lead the Clerical Administrative Support Team, providing guidance, support, and mentorship to ensure high performance and professional growth
• Coordinate the workload within the team, ensuring that all administrative tasks are completed efficiently and accurately
• Ensure relief and coverage within the team for any absences or peak periods to maintain continuity in operations. Fill in as a Clerical Administrative Assistant and execute responsibilities as necessary
• Service Coordination:
• Oversee the coordination of key services including office maintenance, IT support, and office supplies to ensure uninterrupted daily operations
• Facilitate communication and collaboration with vendors, clients, and internal departments to streamline processes and improve service delivery
• Communication Management:
• Develop and maintain clear communication channels between clients, caregivers, and administrative staff
• Ensure timely and accurate dissemination of information, acting as a central point of contact for any inquiries or issues
• Employee Engagement and Event Coordination:
• Organize and manage administrative appointments, staff meetings, and other in-office events
• Coordinate logistics for events and gatherings aimed at enhancing team morale and client engagement
• Implement initiatives to improve employee satisfaction, such as coordinating team-building activities and addressing staff inquiries promptly
• Performance Monitoring and Reporting
• Track and report on key performance indicators (KPIs) related to service coordination, employee satisfaction, and communication effectiveness
• Provide regular updates to the Executive Director on the progress of the Clerical Administrative Support Team’s objectives and deliverables
• Conduct feedback sessions with team members and stakeholders to identify areas for improvement and implement changes as needed
• Training and Development:
• Facilitate ongoing training for the Clerical Administrative Support Team on organizational procedures, communication protocols, and service coordination techniques
• Encourage continuous professional development within the team to enhance competencies and ensure high standards of service
  
  
  
  
  

Minimum Qualifications

• Education: Associate’s or Bachelor’s degree in Business Administration, Healthcare Administration, or related field
• Experience: Minimum of 3-5 years of experience in an administrative support role, with at least 2 years in a supervisory or leadership position. Experience in a healthcare setting is preferred
• Skills:
• Strong leadership and team management abilities
• Excellent organizational and multitasking skills
• Proficiency in office management software (e.g., MS Office, scheduling tools)
• Effective communication and interpersonal skills, with the ability to interact with diverse stakeholders
• Problem-solving mindset and ability to work under pressure
  
  
  
  
  

Key Competencies

• Leadership: Ability to lead, inspire, and motivate a team to achieve organizational goals
• Communication: Strong verbal and written communication skills, with a focus on clarity and effectiveness
• Attention to Detail: High level of accuracy in managing tasks and reporting
• Customer Service Orientation: Commitment to providing exceptional support and service to clients, caregivers, and staff
  
  
  
  
  

Benefits

• Company holidays, floating holiday, and birthday holiday
• Vacation (PTO) and Sick Days
• Competitive benefit plans
• Company paid STD and LTD
• Tuition reimbursement program
• Monthly cell phone reimbursement
• 401(k) with matching
• Being a part of a growing company!
• Working with incredible patients and their families!
  
  
  
  
  

In order to ensure the life-changing care our patients require, we know that we must have a team of exceptionally caring and passionate individuals who are committed to advocating for and empowering those in need. To develop an exceptional team, we are dedicated to ensuring we provide each team member with a collaborative company culture, competitive benefits and compensation, and growth opportunities to develop their skills and advance their career.

If you are ready to embark on a rewarding journey and be part of an organization that makes an impact on patients’ lives, we encourage you to apply for a position at Giving Home today!

Giving Home is dedicated to fostering an inclusive and equitable work environment. We adhere to all applicable federal, state, and local pay transparency laws to ensure fair compensation practices.

Giving Home is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. Our employment practices are designed to provide equal opportunity at all stages of employment, including hiring, promotion, training, compensation, and termination.

In compliance with applicable pay transparency laws, we are committed to providing clear and accurate information regarding the compensation and benefits associated with our positions. All disclosed salary ranges and benefits are based on a variety of factors, including but not limited to, market data, internal equity, and individual qualifications. These ranges represent the minimum and maximum pay levels for the positions and actual compensation may vary based on experience, skills, and performance.

Giving Home is committed to maintaining transparent compensation practices and regularly reviews our policies to ensure compliance with evolving laws and best practices. We value the contributions of our employees and strive to provide a work environment where everyone feels respected, valued, and fairly compensated.