What are the responsibilities and job description for the Front Office Receptionist/Scheduler position at Glad Specialized Family Dentistry?
Front Desk Receptionist (Full-time)
Job Description:
As a Front Desk Receptionist, you will be responsible for providing a professional and courteous environment for our patients, visitors and their families. Our Front Desk Receptionist's are the first point of contact with our patients and must be able to multi-task in a fast-paced environment. You will be responsible for meeting and greeting guests, checking patients in/out, answering questions about services, scheduling appointments, processing payments and cash deposits, and performing administrative duties such as insurance verification. Our Front Desk Receptionist's must have the ability to work independently with little or no supervision.
Essential Duties and Responsibilities:
- Greet guests and provide high level of customer service
- Perform basic insurance verification
- Process payments and deposits
- Perform patient relations such as answering questions, scheduling appointments, assisting with billing, etc.
- Perform basic insurance verification and schedule patient appointments
- Maintain cleanliness of office area and premises
- Ensure that reception area is ready to receive guests at the beginning of each day
- Be able to work in a fast paced environment while maintaining a professional demeanor.
- Other duties as assigned by manager.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- High School Diploma or equivalent required.
- Must have excellent communication skills (verbal & written).
Pay: based on experience
Job Type: Full-time
Expected hours: 40 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
Experience:
- Customer service: 2 years (Required)
- Dental receptionist: 1 year (Required)
Work Location: In person
