What are the responsibilities and job description for the Inside Sales Representative position at Glad Sunday Inc?
- Prospecting & Lead Generation: Identify and engage new wholesale customers and distributors through various channels (calls, emails, online research, networking, etc.).
- Customer Acquisition: Develop and maintain relationships with new and existing wholesale accounts, including distributors, retail stores, and businesses looking to purchase in bulk.
- Sales Strategy & Planning: Create and implement effective sales strategies to drive revenue, meet sales goals, and increase market share. Work closely with the sales team to develop short and long-term sales plans.
- Sales Targets: Achieve or exceed individual and team sales goals and KPIs by actively pursuing new opportunities and upselling to existing customers.
- Customer Service & Support: Provide excellent customer service to walk-in customers, answering inquiries, assisting with product selection, and providing quotes for bulk orders.
- Account Management: Manage key wholesale accounts, ensuring customer satisfaction and repeat business. Monitor and track customer orders, payments, and any other account-related issues.
- Market Research: Stay updated on industry trends, competitor activities, and new products to adjust sales strategies and identify new market opportunities.
- Collaborate with Marketing & Operations: Work closely with the marketing team to align on promotions and campaigns that target wholesale customers and distributors. Coordinate with operations to ensure timely delivery and fulfillment of orders.
Summary
As an Inside Sales Representative, you will be instrumental in driving sales growth and fostering strong customer relationships. Reporting to the Sales Manager, your core skills in communication, customer service, and sales will be essential in engaging clients and addressing their needs. Utilizing your premium skills in negotiation, B2B sales, you will effectively manage leads and close deals. Your relevant experience in outbound calling and business development will further enhance our team's success in achieving sales targets and expanding our market presence. Join us to make a significant impact in a thriving sales environment.
Qualifications
- Strong proficiency in English and excellent communication skills
- Proven customer service experience with a focus on sales
- Demonstrated ability in negotiation and B2B sales
- Background in business development and outbound calling techniques
Job Type: Full-time
Pay: $48,000.00 - $72,000.00 per year
Benefits:
- Paid time off
Supplemental Pay:
- Commission pay
Work Location: In person
Salary : $48,000 - $72,000
