What are the responsibilities and job description for the Key Account Manager position at Glanbia Nutritionals?
Glanbia Nutritionals is a science-led, innovative producer of dairy and non-dairy solutions, including cheese, nutritional and functional nutrition solutions and flavor solutions. Our US cheese business is the #1 provider of American-style cheddar cheese.
As a division of Glanbia Nutritionals Inc., PacMoore offers a portfolio of manufacturing services designed to provide added value to a wide range of food ingredients and branded manufacturers in the food industry. As a Strategic Account Manager at PacMoore , you will play a key role in managing and expanding our strategic accounts while collaborating across various departments to drive growth and ensure customer satisfaction. This role offers significant potential for upward mobility within our parent company, Glanbia.
Responsibilities as the Key Account Manager :
- Strategic Account Management : Develop and execute strategies with Operations, R&D, and Quality Assurance to optimize product production and pricing for both current and future customer opportunities.
- Cross-Functional Collaboration : Work closely with planning, procurement, QA, and operations teams to ensure an optimal customer / product mix and balance P&L and revenue targets.
- Project Leadership : Provide direction for short, mid, and long-term customer business strategies.
- Customer Engagement : Proactively engage with existing customers at strategic and tactical levels to retain business and capitalize on new opportunities.
- Opportunity Identification : Identify and address incremental project needs that align with PacMoore’s capabilities, ensuring they are realistic and profitable.
- Quote Management : Finalize and present competitive quotes that align with profit guidelines.
- Customer Support : Respond to inquiries, needs, and complaints from assigned accounts in an enthusiastic and timely manner.
Education / Experience :
PacMoore is well known in the industry as a high quality and innovative solution provider and enjoys a customer portfolio that ranges from long standing relationships with large ingredient suppliers to innovative start-up brands. We offer the opportunity to develop your career on a global stage, continuous learning through an on-demand learning platform, and a competitive compensation package including staff discounts, generous family leave policy, health & dental plan, competitive salary, 401K. With the broad support of the Glanbia organization, PacMoore continues to grow overall capabilities while maintaining the highest quality services in the industry.
