What are the responsibilities and job description for the Inside Sales Representative position at Glass Doctor of Springfield?
Additionally, this position handles customer complaints on work performed. Specifically, this is not just a sales service or management position, but in addition, an inside sales position that proactively generates sales.
- Meet or exceed monthly sales goals.
- Receive incoming calls using the Glass Doctor system in a professional and courteous manner.
- Determine the purpose for each call, complete the call log and act accordingly.
- Record the necessary information and provide the customer with a quote.
- Provide the customer with the specific reasons why they should be doing business with Glass Doctor instead of our competition.
- Ask for the order.
- Complete the Service Order Request document and deliver it to the appropriate Dispatcher.
- Call back customers with outstanding quotes and earn their business.
- Perform marketing and sales functions to sell additional work or develop new customers.
- Prior experience in the auto and/or flat glass industry is a plus
- Computer literate, with working knowledge of work processing, business software and spreadsheet applications
- Proficiency to navigate tablet based technology
- Excellent communication skills
- Good organizational and time management skills
- Professional appearance and personality
Around here, we’re not just glass experts. We’re skilled craftsmen. Makers. Doers. Problem solvers. We’re helping our customers make their homes the best they can be, and their cars as safe as possible. Come join a brand rich in tradition, big on collaboration and learning. A place where your ideas and expertise are valued above all. After all, without your vision, our customers couldn’t achieve their own.
Notice
Synergistic International LLC is the franchisor of the Glass Doctor® franchised system. Each Glass Doctor® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Synergistic International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Synergistic International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.
*Acknowledgement
I acknowledge that each independent Glass Doctor® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Synergistic International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Synergistic International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.
Salary : $26,000 - $28,000
