Inside Sales Representative

• Meet or exceed monthly sales goals
• Receives incoming calls in a professional and courteous manner, determines purpose of the call, and collects/verifies contact information
• Perform marketing and sales functions to sell additional work and earn business
• Complete work orders and respond to customer complaints.
• Provides price, schedule, and quality quotes for jobs and sets appointments for auto glass projects in order to promptly close the sale
• Promptly responds to email requests in order to secure the opportunity
• Receives and owns customer complaints and enters all information into the work order/invoice HIDDEN notes in order to accurately/formally record ALL relevant information
• Obtains, documents, and verifies all insurance information
• Assists dispatcher or other office employees as needed
• Assist in making office schedules
• Performs other duties as needed which may include cross-training in related positions. 

• Prior experience in the auto glass industry is a plus
• Computer literate with working knowledge of word processing, business software and spreadsheet applications
• Proficiency to navigate tablet-based technology
• Professional appearance and personality
• Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment
• Excellent interpersonal and communication skills (written and verbal)
• Outstanding phone skills
• Strong computer and internet skills
• Must have a valid driver’s license
• Must be at least 21 years old

Around here, we’re not just glass experts. We’re skilled craftsmen. Makers. Doers. Problem solvers. We’re helping our customers make their homes the best they can be, and their cars as safe as possible. Come join a brand rich in tradition, big on collaboration and learning. A place where your ideas and expertise are valued above all. After all, without your vision, our customers couldn’t achieve their own.

Notice

Synergistic International LLC is the franchisor of the Glass Doctor® franchised system. Each Glass Doctor® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Synergistic International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Synergistic International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.

*Acknowledgement

I acknowledge that each independent Glass Doctor® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Synergistic International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Synergistic International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.