Leasing Agent

Leasing Agent 

Job Summary: 

Leasing Agents at Glendale are key members of the office team, they are forefront of the leasing office and promote positive customer service. They strive to effectively sell and lease vacant apartments as well as manage resident feedback. The Leasing Agent will show apartments to potential renters, lease apartments to qualified applicants, renew leases with current tenants, and perform managerial duties concerning the property as directed. 

Duties/Responsibilities: 

• Provide courteous, efficient handling of all prospect and resident phone calls. 
• Greet prospects and show vacant and/ or model apartments. 
• Provide consistent application of policies and procedures. 
• Assist Property Manager in creating and implementing advertisements in media. 
• Assist Property Manager in generating leads with a focus on converting leads into rentals. 
• Prepare required paperwork to process and move in prospective residents. 
• Have thorough knowledge of lease terms, addendums, and community policies. 
• Have knowledge of current market conditions. 
• Know the geographical area of the community and be able to give location directions, as well as pertinent information about the community. 
• Assist in preparation and delivery of resident lease renewals. 
• Assist in collection and posting of rent checks. 
• Take service requests from residents and coordinate work orders with the Maintenance Department. 
• Assist in planning and implementing community events to encourage resident retention. 
• Assist in ensuring the property always has good "curb appeal" by reporting unusual or extraordinary circumstances. 

Required Skills/Abilities: 

• Valid driver's license, clean driving record and personal vehicle required. 
• Outgoing, friendly attitude and ability to make others feel welcome and comfortable. 
• Excellent interpersonal skills with good sales and customer service skills. 
• Excellent verbal and written communication skills. 
• Detail-oriented and organized. 
• Excellent verbal and written communication skills. 
• Detail-oriented and organized. 
• Excellent verbal and written communication skills. 
• Detail-oriented and organized. 

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• High school diploma or equivalent required. 
• Real estate sales license preferred. 
• At least two years of related experience required, customer service, sales, administrative, etc.
• Prior experience in apartment leasing is preferred. 

Benefits:

• Paid Holidays
• Paid Time Off
• Health, Dental & Vision Insurance
• Life Insurance
• 401(k)
• 401(k) Matching
• Annual Bonus/Raise Eligible

Physical Requirements: 

• Prolonged periods sitting at a desk, working on a computer, standing, and walking, giving tours, and meeting with potential tenants. 

• Must be able to lift up to 15 pounds at times. 

• Must be able to traverse a variety of properties with stairs and in a variety of weather. 

• Must be able to work weekends and/or evenings on a rotating schedule.