What are the responsibilities and job description for the Front Desk Receptionist position at Glenmoor Country Club?
Description
Provide the Warm Welcome and Fond Farewell to all members and guests. Answer phones, direct members and guests to their destinations within the club, provide business and concierge services to our members. Inform members and guests of Club services, features, upcoming events, room locations, and amenities. Along with occassionaly making hotel reservations.
Receptionist Duties
Welcomes members and guests by greeting them, in person or on the telephone.
· Directing members and guests to their destination
· Answering phones in a professional manner, and routing calls as necessary
· Make reservations and provide information on all club events. This at times will include taking reservations for the hotel
· Sort Mail and Packages- incoming and outgoing. Get packages to destination
· Handling member and guest concerns as needed
· Assisting colleagues with administrative tasks
· Maintains safe and clean reception areas including copier and coat room
· Competency in Microsoft Office and Jonas Club Management software
· Good Communication Skills- both written and verbal
· Strong Customer Service Skills
Marketing Responsibilities- assist Marketing Director with promotions and social media updates
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
This Job Is:
- Open to applicants who do not have a college diploma
Work Remotely
- No
Job Types: Full-time, Part-time
Pay: $13.00 - $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Canton, OH 44718 (Required)
Work Location: In person
Salary : $13 - $15
